The Senior Administrative Assistant provides general administrative support to the Training Operations Manager and Advanced Clinical Training and Support (ACTS) Team, working directly with both to ensure the successful execution of employee and customer-focused training programs (in-house and regional).

This is a visible, fast-paced role in a dynamic and changing environment, where you will interact regularly with many departments within the organization. In this position, you will coordinate all aspects of training programs as well as work on special projects and any administrative tasks required.

Primary Duties and Responsibilities:

• Manage attendee lists and extend invitations and final confirmation details for  in-house trainings
• Communicate all training programs logistics and requirements to attendees; track flight bookings; manage attendee requests and any required follow-up
• Manage key vendor relationships; develop new relationships as needed for growing programs (hotels, restaurants, etc.)
• Work with key players and presenters to develop effective program agendas that meet the training needs of participants
• Create surveys for training programs, compile feedback and provide summary information and suggestions for program improvements
• Deliver meeting requests and confirm presenter availability for all involved program presenters; confirm final agendas, and help manage presentations through internal approval process to secure approved training content is on time for in-house training events
• Manage a calendar for specialized demo equipment requests made by Regional Training Managers for regional training programs
• Ensure proper room set up for training room, including the set-up of demo equipment and dedicated laptop with presentations
• Work with local hotels to secure contracts for room blocks, deliver accurate rooming lists and book meeting space when needed
• Organize all food and beverage requirements including special luncheons or dinners/receptions
• Assist with general administrative tasks as requested, including printing and organizing any necessary training materials, shipping materials, ordering supplies, and more
• Liaise with Marketing Team on combined initiatives

General Requirements:

• Prior administrative/executive assistant experience required
• Meeting management experience required
• Vendor relationship experience preferred
• Project management experience a plus
• Flexible “can do” attitude and ability to assimilate when priorities, schedules or other items change
• Self-starter who takes initiative, is results-oriented, open minded and approachable
• Ability to communicate ideas and information clearly, effectively and frequently (oral and written)
• Ability to integrate easily into a team environment where success is often a group effort
• Proficient with Microsoft Office (Outlook, Word) and Intermediate/Advanced PPT and Excel skills
• Experience with Cornerstone on Demand a plus, but not required

ABIOMED is an Equal Employment Opportunity/Affirmative Action Employer: Minority/Female/Veteran/Disabled.