Friends University is looking to fill a Graduate and Professional Studies Recruiter in Wichita, KS. The recruiter will serve as a representative of Friends University to prospective students interested in on ground and online programs.  The recruiter is a front line sales and customer service representative responsible for responding to new and existing inquiries via phone, email, chat, and any other form of communication necessary.

Responsibilities

• Responsible for lead generation as well as recruiting and is the initial formal contact for inquiries coming into the university.  The primary focus will be to sell online and/or on ground degree programs.  Responsible for generating and converting inquiries to applications and establishing and maintaining relationships with prospective students to help meet enrollment and customer satisfaction goals.  Responsible for daily prospect pool ranking, management and maintenance through daily prospecting/telemarketing efforts to meet required contact expectations.  Schedules, plans, and attends information meetings, registration meetings, and/or workshops to recruit and provide information to prospective students.  Develops, schedules, and staff’s recruitment activities including but not limited to: education fairs, community college visits, corporate visits and other activities in support of enrollment goals.  Assist in educating the general public in Wichita and surrounding areas about Friends University degree offerings in support of university outcomes and strategic marketing initiatives. Assists walk-in students with program selection and program questions.  Partners with Academic Success Coaches to make sure students are enrolled. Work hours are normally between the hours of 8:00AM and 6:00PM, Monday through Friday, and average 45-50 hours per week. Additional evening and/or weekend hours may be required.
• Make recommendations to the marketing plan to recruit prospective students, utilizing a variety of media.  Prepares and distributes mailings and emails for recruiting purposes. Collaborate with management, marketing, and recruiting staff on various projects supporting the sales and marketing of University program portfolio.
• Serves on university committees and attends departmental meetings. May travel to other locations to assist with recruitment as needed.
• Attends training sessions required by the employer to adequately perform the major duties of the position.
• This position has no supervisory responsibilities.

Work hours are normally between the hours of 8:00 a.m. and 6:00 p.m. Monday through Friday, and average 45-50 hours per week. Some evening and/or weekend hours may be requested/required.

Requirements

A minimum of 2 years’ sales experience required; experience in direct or commission-based sales and recruitment preferred. Two years’ direct recruitment experience in higher education or education industry preferred. Computer proficiency necessary (Microsoft Office products preferred).

A bachelor’s degree in marketing, public relations, communications, and/or business management, or equivalent education is required; master’s degree preferred.

Excellent written, oral and interpersonal communication skills are necessary. Ability to maintain confidential information in a professional manner is required.

Possess a thorough understanding of the principles and practices of recruitment and admission activities; knowledge of financial aid strategies, exceptional interpersonal leadership and customer service skills; and the ability to serve as a team player in a fast-paced, goal-oriented environment.

Friends University offers an excellent benefits package that includes generous vacation accruals, medical insurance, and retirement match. Applicants selected for interview should note that travel assistance for interviews as well as for relocation is not offered with this position.

Please visit our employment site at www.friends.edu/employment to apply.  Only applications submitted through this Friends University website application process will be accepted.