Friends University is seeking to fill a Financial Aid Representative position in Wichita, Ks. The Financial Aid Representative will assist students with the financial aid process from inquiries to disbursement of funds.
Responsibilities
Processes documents needed to complete students’ financial aid files.Prepares correspondence, enters data, and develops requests necessary for funds disbursement and other documents relating to financial aid.
Assists students, parents, and university staff with financial aid inquiries, loan information and application procedures either in person, in writing, by telephone or via internet.
Packages federal, state and institutional financial aid awards to students. This includes, but is not limited to, reviewing student files, understanding and implementation of policy and procedures and producing written correspondence and preparing mailings.
Assists students during the enrollment process.
Communicates with federal and state agencies and lenders/services regarding reporting requirements and regulations regarding financial aid either in person, in writing, via electronic format, or by telephone.
Presentations relating to financial aid for prospective, new and currently enrolled students as well as for community service functions.
Attend financial aid training, workshops, seminars, and conferences. Compilation of data required for statistical reports for trends analysis and executive reports. Review and update office procedures annually.
High school diploma or equivalent required; bachelor’s degree in business, management or related field is preferred.
One to two years of experience in financial aid or related field is preferred. Ability to operate computer equipment and software including word-processing, spreadsheet, communication tools required (Microsoft Office products preferred), and knowledge of SCT Banner a plus. Decision-making, problem-solving and effective personal management is a must.
Excellent interpersonal, oral communication and customer service skills are required. Ability to maintain confidential information in a professional manner is required. Good written communication skills are required.
Must have working knowledge of all office equipment, including, but not limited to, computer, copier, fax machine, ten-key adding machine, and telephone.
Friends University offers an excellent benefits package that includes generous vacation accruals, medical insurance, retirement match, and tuition remission.
Please visit our employment site at www.friends.edu/employment to apply. Only applications submitted through this Friends University website application process will be accepted.
