Operations Analyst I
US-CO-Denver
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Job Description
$55,000 - $65,000 + VIP Bonus
#LI-Hybrid
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
Core Requirements and Responsibilities:
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Create and maintain reports for Professional Services across Operations. These reports are used by all levels within Professional Services, as well as used by the C-Suite and other departments.
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Large scope of reporting responsibilities, from daily/weekly/monthly/quarterly reports and dashboards up to board level slide decks.
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Investigate operational needs, problems and opportunities, provide data-driven analysis to collaborate with the broader PS Ops and PS team to create and present solutions.
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Responsible for data integrity and structure in systems used by Vertafore Professional Services.
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Other duties as assigned
Skills/Requirements
Skills and Requirements:
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Bachelor’s degree in Business, Business Analytics, Finance, Information Systems, Data Analytics, or a related field, or equivalent relevant experience.
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Experience in an operations, business analyst, reporting analyst, data analyst, or similar role.
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Advanced proficiency with Microsoft Excel, including the ability to organize, analyze, validate, and present complex data.
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Experience developing reports, dashboards, and presentations that communicate operational performance, trends, and business insights.
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Experience working with business intelligence, reporting, or data visualization tools.
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Demonstrated experience analyzing data and presenting findings and recommendations to business stakeholders.
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Experience maintaining data quality and working with data across multiple systems or sources.
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Strong written, verbal, and presentation skills, including the ability to communicate information effectively to both technical and nontechnical audiences.
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Experience supporting Professional Services, SaaS, software implementation, or another customer facing operational environment is preferred.
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Experience preparing reporting or presentation materials for senior or executive leadership is preferred.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.