Branch Manager (Experienced) - Springfield, MA

Springfield, MA

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Job Description

To manage the overall operation of the store in accordance with Company policies and procedures, to insure high levels of customer service satisfaction and that customers receive value-add services in a timely and professional manner; ensuring a competitive advantage and accountable for financial performance of the branch. 

Essential Functions:

  • Proactive sales development of accounts around the stores location in an effort to increase sales.
  • Train, supervise, and coach associates in products, procedures and selling skills.  Facilitate development of their potential. 
  • Delegate and assign duties necessary for the smooth and efficient running of the facility / general maintenance.
  • Responsible for inventory control.
  • Coordinate policy changes, sales efforts, promotions and specials in a professional and profitable manner.
  • Keep associates informed and up to date about the Company, product and code changes, local trends and the economy.
  • Provide customer quotations and product information as requested.
  • Promote teamwork and interdepartmental cooperation.
  • Analyzes situations, identifies problems, identifies and evaluates alternative courses of action.
  • Demonstrates emphasis on improving quality of staff, systems, and environment.
  • Gives and receives feedback and evaluation as an improvement tool.
  • Sets measurable goals and evaluates achievement of goals.
  • P&L Responsibility.


Skills & Requirements

 Education and/or Experience:

  • Bachelor’s degree and/or equivalent certificate/experience. 
  • Minimum 3 years in sales /supervisory capacity at an electrical distributor. 
  • Business, construction or electrical industry exposure.
  • Equivalent education or experience may be substituted for any of the above.