Georgia Military College's Columbus Campus seeks a Student Services Representative. This position will include financial aid and admissions responsibilities. Duties will include maintaining a database of applications, ensuring all applications are processed in a timely manner, packaging and mailing information to prospective students, arranging for students and families to tour GMC, informing applicants of entrance exams, advising, orientation, programs offered etc. Assisting with the preparation of financial aid verification documents, acting as the local Registrar assistant and certifying VA benefits. This position is the primary processor of all communication with prospective students, applicants, and inquiries.
The ideal candidate must be able to provide explanation of availability and requirements for obtaining financial aid to students and their families. Additional responsibilities will include processing all financial aid paperwork, assisting students with financial aid paperwork, preparing and maintaining all active and inactive financial aid files and related financial aid records in accordance with state and federal regulations, screening calls, greeting visitors, providing admissions and financial aid information to visitors, assisting at registration, and preparing a variety of reports.
Working knowledge of various software programs, excellent customer service skills, and the ability to interact with diverse groups of people is essential. Additionally, the ideal candidate would be able to pick up new processes very quickly and work well in a fast-paced environment, must have excellent verbal and written skills, proficiency in computer skills, especially in Excel, Word, and Outlook, skills in operating office equipment and basic bookkeeping, skills in records maintenance and report preparation, skills in mathematical computation, good organization, detail oriented and the ability to multi-task. This candidate needs to be a team player and must be self-motivated.
Minimum of a high school diploma or GED required. Bachelor's degree highly preferred.
This position is open to all qualified persons, no military affiliation required.
*Criminal background report must be cleared before any candidate may begin working.
Georgia Military College is an Equal Opportunity/Affirmative Action Employer.