Counter Salesperson - Andover

Andover, MA

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Job Description

Essential Functions:

  • Communicate with Customers on the phone and in person, fill orders and transfers accurately and quickly.
  • Enter stock, special, direct and back orders as required by Customers.
  • Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material
  • Maintain Customer Sales area in a clean and organized manner.
  • Help to stock shelves and keep organized in such a way to facilitate fast and accurate order filling.
  • Display and stock material in counter area and show room. Participate in promotions, Counter days and specials as they occur.
  • Interact with Vendor’s and their Representatives
  • Provide support to Manager in inventory control functions, stock maintenance, credits and defectives.
  • Provide information to customers regarding products, pricing, services and non-stock merchandise.
  • Attend classes and meetings as required to gain product knowledge or to improve sales skills.
  • Participate in processes and programs aimed at promoting a safe work environment.
  • Responsible for general upkeep, cleanliness and appearance of our facilities.
  • Offer Customers solutions that may lead to sales opportunities.
  • Help generate sales opportunities.
  • Actively support promotions.
  • Perform other duties as assigned.

Skills & Requirements

Education and/or Experience:

  • High School diploma, some college or vocational school experience.
  • Previous Electrical Distribution experience preferred
  • Business, construction or electrical industry exposure.
  • Electrical products experience or an aptitude to learn quickly

Position Requirements:

  • Strong customer service skills essential.
  • Excellent communication skills.
  • Good math and computer skills; experience with Eclipse software a plus
  • Able to adapt quickly to changes.
  • Able to handle pressure and multiple tasks.
  • Ability to lift up to 70 lbs.
  • Proven track record for dependability (arriving to work on time and taking breaks in expected time frames)
  • Adaptability / flexibility / willing to change & adjust with business conditions.
  • Team player 
  • Works with a sense of urgency.