Application Engineer

Greenville/Spartanburg, SC

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Job Description

AFL provides industry-leading products and services to the electric utility, broadband, communications, OEM, enterprise, wireless and transit rail markets as well as the emerging markets of oil and gas, mining, nuclear, avionics, medical, renewable and intelligent grid. The company's diverse product portfolio includes fiber optic cable, transmission and substation accessories, outside plant equipment, connectors, fusion splicers, test equipment and training. AFL's service portfolio includes market-leading positions with the foremost communications companies supporting inside plant central office, EF&I, outside plant, enterprise and wireless areas.

 

Founded in 1984, AFL is proud to offer engineering expertise, exceptional products and reliable service that help our customers improve their critical and electrical infrastructure. AFL has operations in the U.S., Mexico, Europe and Asia. The company is headquartered in Spartanburg, SC, and is a wholly-owned subsidiary of Fujikura Ltd. of Japan.

 

The Applications Engineer will report to the Applications Engineering Manager of the Optical Connectivity Apparatus business unit and may be assigned to different projects as business needs dictate.  The position is located in Duncan, S.C.

 

This individual will provide technical support to a specific market or customer for a product/group of products, which include creating application notes, instruction manuals and conducting training. He/she initiates; New Product Requests (NPR), Engineering Change Requests (ECR) to existing products, supports all external Requests for Quote responses and assists in product development activities.

 

Responsibilities include, but are not limited to:

  • Provide pre - and post - technical support to sales, customer service representatives and customers
  • Conduct product training both internally for company associates and externally for customers, sales agents and representatives
  • Create documents for new product introductions, installation instructions, application notes and product specification guidelines
  • Initiate NPR and ECR processes Interact with manufacturing, sales and research teams to develop and market new products
  • Supports Request for Quote response efforts
  • Remain up to date and knowledgeable on the most current competitor product offerings and technology
  • Adhere to and promote the environmental, health and safety policies of AFL.
  • Perform other duties as requested, directed or assigned.

Requirements

    • BS Degree in Mechanical, Optical, Industrial or Electrical  Engineering 
    • 0-3 years of experience in a manufacturing/industrial environment is a plus
    • Strong product development and customer interface
    • Experience or knowledge in fiber optic industries is a plus
    • Willingness to travel up to 50% of the time
    • Ability to work independently or on a team
    • Must successfully complete pre-employment assessments, background and reference checks

 

Competencies for Success

  • Self-starter with integrity and confidence who strives to achieve even the most challenging environments with limited supervision.
  • Team player with well-developed interpersonal skills who is comfortable in a cross-functional, multi-cultural environment.
  • Strong presentations and technical writing skills
  • Self-motivated and able to work independently
  • Has a flair in Sales and Marketing