WELCOMER (GREETER)

NY-OLEAN-2502 W. STATE STREET

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Job Description

<p> <strong><u>WELCOMER &nbsp;MISSION</u></strong></p> <p> &nbsp;<strong>To insure that every guest feels welcome and glad they came to Friendly&rsquo;s.</strong></p> <p> &nbsp;<strong><u>ESSENTIAL FUNCTIONS</u></strong></p> <ul> <li> Offer a sincere, personal welcome to every guest entering the restaurant.</li> <li> Smile and make eye contact.</li> <li> Anticipate the guest&rsquo;s needs and react before they need to ask.</li> <li> Make each guest feel important and special, especially kids!</li> <li> Help the guest understand the Friendly&rsquo;s experience &ndash; check if new or returning.</li> <li> Make the guest aware of specials or featured products.</li> <li> Maximize seating efficiency.</li> <li> Deliver rolled, clean silverware to each table.</li> <li> Wait until each guest is seated before presenting menus open to specials if any.</li> <li> Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server.</li> <li> Constantly inspect the dining room to insure tables to be seated are perfectly reset.</li> <li> Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.</li> <li> Offer a sincere, personal welcome to every guest entering the restaurant.</li> <li> Smile and make eye contact.</li> <li> Anticipate the guest&rsquo;s needs and react before they need to ask.</li> <li> Create an emotional attachment to our restaurant by helping our guests create great memories.</li> </ul>

Requirements

<p> &nbsp;<strong><u>GENERAL JOB REQUIREMENTS</u></strong></p> <ul> <li> Must read, write, and communicate in English as it relates to the job and to the safety regulations.</li> <li> Must be able to perform all job functions safely.</li> <li> Must meet the company performance standards for the job.</li> <li> Must participate in company orientation and training.</li> <li> Must be able to follow instructions.</li> <li> Must be able to work the scheduled / assigned times and required overtime for the position.</li> <li> Must be able to use, or learn to use, the equipment and tools used to perform the job.</li> </ul> <p> &nbsp;<strong><u>SPECIFIC JOB SKILLS AND QUALIFICATIONS</u></strong></p> <ul> <li> &nbsp;High School Diploma / GED preferred.</li> <li> Food Service background / experience preferred.</li> <li> Must have excellent people skills.</li> <li> Must have basic math skills.</li> <li> Must be able to stand and walk for extended period of time.</li> <li> Must know safety information regarding all materials used within the scope of the work</li> </ul>