Shake Shack Restaurant Team Member (Hospitality Food Service)

XX - NY - NYC - 600 3rd Avenue

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Job Description

Restaurant Team Member (Hospitality Food Service)

Join a High Volume, High Energy team!

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal. Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders.

If you are ready to move and shake, Shack Team Member may be right up your alley!

We are seeking fun, intelligent, outgoing, and high energy individuals to join our unique team as Full Time Team Members! This is an Entry Level opportunity with no previous experience required! We offer a fast track, ongoing training process with clearly defined upward mobility to train and lead others. All you need is the motivation to learn and grow in a professional, high volume, team-oriented environment!

Job Responsibilities

“Teamwork makes the dream work” – Shack Team Member

Have fun and work hard! As a Shack Team Member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay.  You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours. Get on the fast track to become a Shack Trainer, Cross Trainer, and Shift Leader at a pace that YOU have the opportunity to drive!

Other responsibilities of the Entry Level Food Service position include:

  • Cooking, cleaning, prepping and caring for our guests!
  • Reaching for new challenges and asking for additional responsibility
  • Balancing high volume with high quality
  • Participating in ongoing training and development
  • Must have an eagerness to take advantage of new opportunities
  • Learning different skills
  • Cross training and cross utilizing skills

Job Requirements

In the Team Member role, you must be eager to learn and grow in a fast-paced, high volume, and team-oriented atmosphere. We are seeking warm, friendly, and highly motivated candidates to be future Shake Shack leaders in a hospitality-driven, fun, and team-oriented environment.

Other requirements of the Entry Level Food Service role include:

  • No previous experience required!
  • Previous hospitality and/or food service experience, a plus
  • Ability to learn quickly in fast-paced, high volume environment
  • Self-motivated achiever interested in taking on additional roles and responsibilities
  • Open availability is strongly desired – Primarily Full Time opportunities!
  • Must be dedicated to excellence and hospitality


Experience the Shacksperience: a clearly defined path to success for every employee who joins our team!

We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success.  We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. Selected individuals will enjoy competitive pay rates, revenue sharing, generous benefits, great bonus programs, and strong career growth opportunities.

Other benefits you will enjoy in the Food Service role include:

  • Medical, Dental, and Vision Insurance
  • Transit Discount Program
  • 401K Plan with Company Match
  • Paid Time Off Program
  • Flexible Spending Accounts
  • Employee Dining Program
  • Attendance Bonus
  • Referral Bonus
  • Online Training Program
  • Ongoing Hands-on Training
  • Career Development
  • Corporate Fitness Discount Programs
  • Choice of Global Cash Card or Direct Deposit

Restaurant Team Member – Food Service – Server / Cook / Customer Service – Entry Level – Full Time

About Us

Beginning as a hotdog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy they we "Stand for Something Good."

We bring together caring, warm, fun, and intelligent people who love to serve!

“I like working at the Shack because I get to learn something new almost every day. I also get to meet and work with a lot of different people who become really close friends and not just co-workers.” – Tanequa Mosley, CROSS Trainer

 Join our team today, and be a leader tomorrow!