Team Leader, OCS Program

Clinton, OK

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Job Description

This position will supervise staff serving Beckham, Blain, Custer, Dewey, Roger Mills, Washita, Woodward and other counties as needed.

Supervises and directs staff providing services to children and families referred to the Comprehensive Home Based Services program.


Complies with all agency and contract policies and procedures and ensures that staff complies with agency and contract policies and procedures.

Responsible for creating an environment which allows for continued growth and development, while increasing staff retention.

Maintains professional certifications and competence through appropriate reading, attendance of conferences and workshops, and through consultation and other professionals

Maintains a current knowledge of case management, family systems, cultural and ethnic diversity, intervention strategies, and community resources.

Abides by the agency’s policy on confidentiality, at all times, and respects the integrity and confidentiality of persons receiving services.

Adopts a flexible 40 hour a week work schedule to accommodate the needs of families, DHS and community partners.

Utilize the outlook calendar to submit a weekly schedule to the Program Manager which outlines scheduled appointments for the week.

Monitors and provides direction on the implementation of the Safe Care Modules in Health, Safety, and Planned Activity Training to facilitate the parent’s development of special skills or increase knowledge in the areas of parenting, home management, behavior management, and child development.

 Meets minimally 1 time monthly with the SafeCare Coach/Trainer to staff progress and development of staff in all modules.

Maintains National SafeCare Home Visitor Certification for self and staff.

Monitors and ensures staff works a flexible 40 hour work week, accommodating the needs of families, DHS and community partners.

Ensures staff utilizes the outlook calendar to submit a weekly schedule and submit true and accurate time sheets reflecting hours worked as per agency procedures.

 Reviews and approves staff time sheets in PayCom on a daily basis.

Responsible for reviewing and submitting Final Reports within 24 hours of obtaining signatures for planned discharges and 72 hours for unplanned discharges.

Develops and maintains positive relationships with community partners, to include DHS personnel, and conducts services which are sensitive with respect to each family’s culture, ethnic origin, race, gender, religion, and sexual orientation.

Carry a cell phone at all times and must respond to all work related calls within 60 minutes of receiving a voice mail message and must read and respond to emails daily.

Attend and participate in all agency meetings; program required trainings, program staff meetings and DHS staff meetings as scheduled. Coordinate services in a professional manner when collaborating with other service providers in order to maintain good working relationships in the community

Monitors the caseloads of assigned staff.  Conducts weekly or bi-weekly staffings with workers to assure adherence to established time lines, quality and appropriateness of consumer services.   Assists and advises staff with regard to client care decisions.

Assists staff in arranging and providing a continuum of clinical and or social services. 

Provides oversight and review of assessments, treatment plans, consumer progress notes, and other case documentation. 

Completes case reviews on cases within 72 hours.

Must have and/or complete training in PTSD and trauma.

Participates in all intake sessions with new consumers.

Accompanies assigned workers on home visits to assist with interventions, provide consultation and assess safety concerns when needed.

Assures the provision of direct services to consumers when the assigned worker is unavailable due to leave or training.

Provides assistance and support to staff dealing with children and/or families in crisis.

Performs other related duties as required and assigned by Program Manager, Director of Child Abuse and Prevention Services and/or executive management.

Every NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.

Skills & Requirements


Position requires a Master’s Degree in Social Work or related human services field and three (3) years of experience in a human services position or a Bachelor’s Degree in Social Work or related field and four (4) years experience in a human services position.  Bachelor’s Degree in Social Work or related field, with two years experience in human services at a supervisory level, and direct or related experience in supervision of staff engaged in providing home-based services.

  • DHS must approve hiring of applicant. 
  • Must have dependable transportation.   Position requires in state travel.  Must possess and provide verification of valid driver’s license and must maintain and provide verification of current automobile liability insurance and uninsured motorist coverage. 
  • Must display proficiency in the MS Word processing software and intermediate general computer skills.  
  • Casual professional dress required.  
  • Must be able to bend, stoop, climb stairs, and move about freely. 
  • Must have and/or complete Core Level Co-Occurring Training and Trauma Informed Training via MyLearning Pointe within 60 days of employment
  • Must possess and maintain current CPR, First Aid and CAPE certifications; or obtain within 30 days of employment with NorthCare.
  • Must have current (within past year) TB test; or obtain within 30 days of employment with NorthCare. 
  • Must be able to communicate clearly and effectively using the English language. 
  • Due to nature of contract, candidates & employees must report to NorthCare any current or prior confirmed record of child abuse as an adult.  Any such confirmed record must be reviewed by the NorthCare Executive Team for hiring approval or, for current employees, continued employment with NorthCare.