IT Business Analyst

Purchase, NY

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Job Description

Job Summary:  The position works with home office and practice stakeholders to define project requirements, scope, duration, objectives and funding.  Along with operations and application development teams, plans the project timeline and deliverables.  The position elicits and documents information system requirements, validating the requirements gleaned with end-users and specifying the requirements in sufficient detail to allow technical designers and developers to accurately deliver software meeting the users’ needs. The position must evaluate and encourage stakeholder motivation, resolve conflicts to arrive at a generally acceptable solution, gather practice representatives for discussion of their needs, conduct focus groups or other meetings in order to elicit and refine system requirements to ensure the delivered system will be accepted and useful when developed and delivered.  The position documents requirements in forms that facilitate user validation as well as technical execution.  The position must understand process improvement methods and have experience in facilitating and designing efficient systems that are highly usable and well integrated with other processes.   In addition to requirements documents, the position is responsible for formulating acceptance criteria to be used by the development and QA teams to gauge whether the requirements have been fulfilled and in participating in implementation planning, support and post-go-live evaluation.



Essential Job Functions: 


  1. Knowledge of information system and software development methods and principles.

Specific Activities Include:

  • Keep abreast of changes in the fertility field and their impact on systems
  • Cultivate awareness of other IT projects which might impact projects currently under consideration.


  1. Project planning and execution

Specific Activities Include:

  • Managing issues, risks and requirements
  • Depending on project ownership and size, participate in or lead creation and refinement of project charter and plan.
  • Deciding how to monitor and report on requirements gathering activities
  • Negotiating how to manage change on a project
  • Assess and estimate participants, resources and time necessary to accomplish requirements discovery, documentation, validation by users and delivery to technical team
  • Plan discovery meetings, including preparation of meeting agenda, location and materials
  • Summarize meeting outcomes for participants, stakeholders and management


  1. Requirements Elicitation and Documentation

Specific Activities Include:

  • Planning and conducting brainstorming sessions, focus groups, interviews and on-site observations
  • Documents and analyses current and ‘to be’ systems and their interfaces
  • Prototyping systems either on paper or with the help of development resources
  • Documenting existing systems where documentation is needed for process analysis
  • Designing and collecting input via surveys and questionnaires where appropriate for determining user opinions


  1. Requirements Management and Communication

Specific Activities Include:

  • Promotes agreement between project team and stakeholders on project scope
  • Communicates progress toward achieving requirements and recommended solutions to stakeholders, home office and requirements process participants.
  • Baselines ‘as is’ systems so that improvement can be measured as changes are made


  1. Enterprise Analysis

Specific Activities Include:

  • Identifies gaps in current capabilities that create an unmet need; then if change is required, proposes an approach and scope for finding a solution
  • Builds the case to justify the work needed.


  1. Requirements Specification

Specific Activities Include:

  • Leads the project team towards defining a solution that should meet the agreed requirements
  • Documents and analyses business, stakeholder, functional, and non-functional (quality of service) requirements
  • Models the business domain using process diagrams, flowcharts, data models, business rule definition; use cases, UML, RUP, Visio, ‘as is – to be’ modeling,  swim lane and BPM diagrams
  • Explores user behavior using use case, user experience design, storyboards, wireframes, user profiles and user stories
  • Verifies and validates requirements with practice participants in requirements sessions and also with stakeholders as requirements emerge and refine.


  1. Solution Assessment and Validation

Specific Activities Include:

  • Works with the development and IS teams to develop and assess alternative solutions. 
  • Assists stakeholders in selecting the solution which best fits their requirements, including proposing and evaluating alternative solutions
  • Determines metrics and methods for verifying the implemented solution is/has met its objectves.
  • Provides advice and support for the implementation and training teams, including authoring or review of release notes and training materials.
  • Prepares post-implementation review of project success and areas for further improvement.




Skills & Requirements


Education and/or Experience:

  • Bachelor Degree or Masters Degree (preferred )in technology-related field
  • 5+ years of requirements gathering in a healthcare setting
  • successful participation in project teams with medium to large business initiatives



  • Knowledge of information system and software development methods and principles.  Particularly the software development lifecycle and agile development
  • Working knowledge of industry standard methodologies and best practices
  • Database normalization and modeling
  • Knowledge of regulatory requirements and processes affecting ambulatory medical care.  
  • Ability to lead creative and productive discussion with a varied participants
  • Excellent communication skills
  • Proficiency in all of the methods of documenting and communicating different aspects of requirements, and skill in selecting the best communication/documentation method for a particular situation.


Position, Licensure and Certification Requirements: