Welcomer - Greeter

NY-OLEAN-2502 W. STATE STREET

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Job Description

WELCOMER  MISSION

 To insure that every guest feels welcome and glad they came to Friendly’s.

 ESSENTIAL FUNCTIONS

  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest’s needs and react before they need to ask.
  • Make each guest feel important and special, especially kids!
  • Help the guest understand the Friendly’s experience – check if new or returning.
  • Make the guest aware of specials or featured products.
  • Maximize seating efficiency.
  • Deliver rolled, clean silverware to each table.
  • Wait until each guest is seated before presenting menus open to specials if any.
  • Constantly inspect the dining room to insure tables to be seated are perfectly reset.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go
  • Create an emotional attachment to our restaurant by helping our guests create great memories.

Requirements

 GENERAL JOB REQUIREMENTS

  • Must read, write, and communicate in English as it relates to the job and to the safety regulations.
  • Must be able to perform all job functions safely.
  • Must meet the company performance standards for the job.
  • Must participate in company orientation and training.
  • Must be able to follow instructions.
  • Must be able to use, or learn to use, the equipment and tools used to perform the job.

 SPECIFIC JOB SKILLS AND QUALIFICATIONS

  • High School Diploma or equivalent
  • Food Service background / experience preferred.
  • Must have excellent people skills.
  • Must have basic math skills.
  • Must be able to stand and walk for extended period of time.
  • Must know safety information regarding all materials used within the scope of the work