Front Desk Associate

Charleston Area Offices | Clinic Front Office | Full Time | Clinic

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Job Description

Front Desk Associate
Charleston ENT has an immediate need for friendly, compassionate, and efficient Front Desk Associates for our busy medical practice. As the first faces our patients and their families see when they enter the office, our Front Desk Associates create a warm and welcoming atmosphere, and manage patient interactions with sensitivity and kindness.

They are trusted with vital patient information, and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients’ experience at Charleston ENT is a great one.

NOTE: Due to rapid growth, Charleston ENT's Front Office Staff must be open to working in other Charleston area offices and may not receive a final office assignment until after completion of training





Skills & Requirements


  • At least 1 year of previous customer service experience, preferably in a fast-paced professional setting
  • Polished, professional image
  • Outstanding interpersonal skills, including compassion, tact, and the desire to help others
  • High attention to detail and follow-through
  • Computer literacy including strong typing/data entry skills (speed and accuracy) High School diploma, or GED (college strongly preferred)
  • Some previous medical office experience is preferred