Director, Patient Advocacy, Global Medical Affairs

San Francisco, CA | Full Time | Medical Affairs

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Job Description

Job Summary

The Director, Patient Advocacy, Global Medical Affairs will be responsible for engaging with key patient-focused stakeholders and organizations. In this role, the Director, Patient Advocacy, Global Medical Affairs will work closely with internal and external partners, thought leaders, and stakeholders. Cross-functional interaction will be required, including, but not limited to, the following functional areas:

  • Clinical Development
  • Corporate Communications
  • Corporate Compliance
  • Executive Committee
  • Investor Relations
  • Legal
  • Marketing
  • Medical Communication
  • Medical Information
  • Regulatory Affairs
  • Translational Medicine

Job Responsibilities

  • Serve as key point of contact with patient advocacy organizations, foundations, and other patient-focused groups
  • Develop partnerships with new patient advocacy organizations; enhance existing partnerships and relationships
  • Create strategic and tactical patient advocacy plan in collaboration with a cross-functional team
  • Increase awareness about company-sponsored clinical studies through partnerships with patient advocacy organizations
  • Identify/profile patient advocacy organizations and other patient-focused stakeholders in the EU, UK, and US
  • Social media and patient group platform interaction and analysis
  • Work with internal and external stakeholders to develop patient-directed materials, including, but not limited to, handouts, leaflets, articles, graphics, brochures, and/or clinical trial recruitment materials
  • Create reports and dashboards summarizing patient advocacy plans and activities
  • Manage budget
  • Represent Clovis Oncology at external events, including local, regional, national or international scientific or medical congresses or meetings, educational events, galas, runs/walks, and/or other patient-focused events
  • Assist with strategic and tactical execution of patient- and caregiver-focused Advisory Board Meetings
  • Develop strategies and tactics that follow local, regional, and national compliance and regulatory guidelines
  • Understand and follow corporate policies and standard operating procedures
  • Coordinate and communicate with external stakeholders (including key opinion leaders, agencies, government and policy affairs and vendors)
  • Work with stakeholders to develop individual local/regional plans for the EU, UK, and US
  • Partner with internal and external colleagues and stakeholders to develop materials that are compliant and adhere to local, regional, and national regulatory and ethical guidelines
  • Develop and maintain collaborative working relationships with internal and external stakeholders
  • Develop and/or maintain processes, systems, and tools that will contribute to the strategic and tactical execution of the patient advocacy plan
  • Develop strategies and tactics to make patient advocacy organizations aware of company-sponsored clinical studies
  • Maintain patient advocacy calendar
  • Partner with colleagues who work in different time zones and geographies
  • Participate in on-site and off-site department and cross-functional meetings, when required

Skills & Requirements


  • Strong desire to improve the lives of patients, caregivers, and families who are affected by cancer
  • Brings a high degree of personal integrity and accountability to the workplace
  • Prior experience liaising with, managing, or maintaining relationships with professional medical societies and/or patient advocacy organizations
  • Outstanding written and oral communication
  • Skilled at communicating complex medical and scientific concepts to lay audiences, including patients and caregivers
  • Ability to describe and summarize topics in a clear, concise manner
  • Well organized; ability to multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional work environment
  • Possesses strong financial acumen
  • Demonstrated experience managing multiple projects
  • Comfortable with ambiguity; asks questions and problem solves, when appropriate, to achieve desired outcomes
  • Collaborative and humble; team player who works well with others to achieve results and desired outcomes
  • Possesses empathy and compassion; embraces and welcomes diverse opinions and perspectives

Education and Experience

  • Bachelor’s or Master’s degree in a scientific discipline preferred
  • At least six years of experience in the biopharmaceutical industry
  • At least two years of experience working as a liaison or relationship manager with professional medical associations and/or patient advocacy groups
  • Oncology experience preferred
  • Experience in patient advocacy required
  • Knowledge of patient advocacy organizations in the EU, UK, and US preferred
  • Medical Affairs experience preferred
  • Experience working in a global role preferred
  • Experience working with corporate executives and senior leadership teams preferred
  • Knowledge about clinical trials and clinical trial design required
  • Experience developing patient-directed materials required
  • Proficiency in MS-Office (e.g., MS-Word, MS-Outlook, MS-Excel, and MS-PowerPoint) required
  • Experience working with databases (e.g., MS-Access) and/or customer relationship management systems (e.g., Veeva) preferred

Working Conditions

  • Regular domestic and international travel required (up to 40%)