Busser, Coffee Shop
Salt Lake City, Utah (GA)
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At Grand America Hotels & Resorts, we are devoted to a tradition of excellence, providing memorable experiences, beautiful backdrops, and genuine service. Established in 1952 by the Holding family, the Grand America Hotels & Resorts’ distinctive collection includes The Grand America Hotel (Salt Lake City, Utah,) Sun Valley Resort (Sun Valley, Idaho,) Snowbasin Resort (Huntsville, Utah,) The Westgate Hotel (San Diego, California,) and Little America Hotel locations in Salt Lake City, Utah; Flagstaff, Arizona; Cheyenne, Wyoming and Little America, Wyoming. When it comes to outdoor adventure, family getaways, and destination meetings, Grand America Hotels & Resorts’ properties offer everything needed to ensure an unforgettable stay.
Responsible for food and beverage distribution, in accordance with hotel standards. They must be able to interact with our guests and co-workers. They must pre-set, buss & pre-buss, fill waters, retrieve bread and openly communicate information to that table’s appropriate server.
This position will require the applicant to carry out the following tasks:
-Accomplishing a set list of side work duties in a timely manor.
-Abiding by all the guest service standards.
-Maintaining specified levels of cleanliness within the outlet.
-Responsible for adhering to all State, Federal and local laws as they pertain to the sale and service of food and beverage products.
-Responsible for monitoring the actions of guests and staff ensuring proper health and safety standards are met.
-At all times provides a favorable image of The Grand America Hotel to promote its aim and objectives.
-Maintains a favorable working relationship with all company employees.
-Performs other job-related duties as directed.
-Will be available to assist servers by; running food &/or drink orders, expedite food, buss, pre-buss, set & pre-set tables, fill waters, retrieve bread and openly communicate information to the table’s appropriate server.
This position will require the applicant to have adequate knowledge and or understanding of the following:
-Ability to adequately perform any and all duties associated with the line positions.
-Knowledge of various food and beverage standards enforced by the hotel
-Ability to communicate, in English, with guests, management, and co-workers to their understanding.
-Ability to provide legible communication.
-Previous experience with running or delivering food.
-Ability to adhere to the hotel’s policies and procedures.
-Ability to exert physical effort in transporting equipment, product, and wares. Including efficiency lifting and transporting large oval trays.
-Must be able to coordinate multiple tasks while maintaining required standards of operation in daily food and beverage outlets.
-Multi-lingual preferred.
-Must be able to communicate with guests/people outside of the organization effectively and professionally.
-Ability to endure abundant physical movements in carrying out job duties.
-Ability to ensure security and confidentiality of guests and hotel information.
-Ability to work without direct supervision.
This position requires at least one-year previous bussing experience. Applicant must be 18 years of age or older, have or be prepared to obtain a Food Handling certificate. Applicant must be familiar with food and beverage operations and be prepared to meet and exceed our guests’ expectations.