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Business Process Analyst

US-VA-Tysons Corner

Are you ready to apply your analytical expertise, structured problem-solving skills, and strong leadership capabilities within a growing, global organization? Do you strive to implement business processes that lead to better outcomes, including better data, better insights, lower costs, and higher revenues? Are you a detailed-oriented person that wishes to have a seat at the table for driving operational change with key decisions-makers?

If you answered yes to each of these questions, you may be an ideal candidate for the Business Process Analyst position. The role requires someone who can partner with various stakeholders to effectively manage intake of projects, document business pain-points, redesign business processes and guide the team in developing standard operating procedures (SOPs). This role will begin with focus on project intake management and business process documentation for the Quote to Cash (Q2C) Program. The role reports into the Strategic Project and PMO Office.

Candidates must have demonstrated experience with:

  • Managing and tracking projects
  • Leading business process (re)design activities within a company
  • Analyzing data to discover process inefficiencies and insights
  • Partnering with business stakeholders and technology partners to understand business requirements and translate them into process workflows
  • Generating buy-in and participation among stakeholders and leading change
  • Operating in a fast-paced, and often ambiguous, results-oriented atmosphere


What You Will Be Doing

  • Managing project intake by receiving requests for new corporate wide projects, documenting scope with input from requester, obtaining approval on projects from Steering Committee, and tracking progress of all projects with project leads
  • Creating current business process flows and problem statements
  • Developing to-be business processes and participating in sessions with stakeholders on brainstorming, review, and validation sessions
  • Developing metrics for measuring the success of process improvement projects, and delivering those results to leadership
  • Creating high level business case with stakeholders to determine return on investment


What You Need For This Position

  • BS/BA, preferably in a Business, Engineering, or Technology discipline
  • 1-3 years’ work experience in a mid/large company or as a management consultant to such companies
  • Exceptional ability to compile, analyze and present data, findings and progress in a concise manner
  • Advanced command of MS Excel (data modeling and macros); proficient in other Microsoft Office suite of products, including MS Visio
  • Effective communication (i.e., written, verbal and presentation) and project management skills
  • Collaborative, team player with positive attitude and creative problem solving mindset


Desirable Experience

  • Experience and skill-sets in process redesign practices and tools, including: Process Mapping, Value Stream Mapping, Six Sigma, RACI diagramming, SIPOC diagramming


Skills & Requirements Qualifications