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Technical Writer

US-VA-Tysons Corner

Technical Writer 

 

Cvent is looking for a Technical Writer with an otherworldly attention to detail, an ability to write clear concise prose, and a love for using those gifts to help people. You have the vocabulary of a lexicologist and the wisdom to know when to renounce it. You’re immune to the allure of buzzwords, corporatese, and techno-babble. You’re a fearless learner, unafraid to barrage complete strangers with questions until you get it. You’ve been hardened to criticism’s sting, and your own two cents is as desired as an HBO Go login before a Game of Thrones premiere.

If that someone is you, you’d be working with the team responsible for making learning about our products a smooth, fun, and rewarding experience—Support Operations. After receiving product training, you’ll be creating and editing help content, and assisting in updating our knowledge base to meet the needs of our ever-evolving users.

Position Duties:

  • Write, update, and edit help content that people actually want to read
  • Create eLearning modules using Captivate
  • Assist in authoring and designing material for group training
  • Act as a user advocate

 

Candidate Requirements:

  • Bachelor’s degree in English, Journalism, or Communications
  • 1-3 years of experience writing end-user documentation
  • Strong sense of reader loyalty
  • Deadline-driven creative self-starter
  • Superb communication skills, must be able to make difficult concepts digestible, engaging, and relatable. Your writing samples should demonstrate this strength.
  • Experience with content localization a plus

 

 

 

 

Skills & Requirements Qualifications