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Account Management Associate

AU-Melbourne

We’re looking for account management associates (AMA) who are ready to take the first steps toward leadership roles at Cvent. As an AMA, you will gain top notch business, sales, and customer relationship experience. This is a great opportunity to build a career at a company that’s transforming its industry.

The ideal candidate should be highly ambitious with excellent communication skills and the ability to thrive in a challenging, fun work environment. We’re looking for someone who wants to have a direct impact on the growth of our company. As an AMA you’ll have the chance to help us increase our market share and help upsell and renew our current clients.

Key Responsibilities

  • Work with the Customer Marketing team on initiatives such as (Customer Success Webinars, Customer Success Groups, Cvent CONNECT)
  • Lead identification and qualification
  • Responsible for being the source of new business generation for Account Managers by prospecting for new clients, pursuing both warm and cold leads, and maintaining relationships with engaged clients
  • Provide feedback for product enhancements
  • Assist with overall Customer Success

What You Need for this Position

  • Bachelor's degree with strong academic credentials
  • Excellent communication skills (verbal and written)
  • Strong sense of initiative and personal leadership
  • Ability to work within a team to achieve goals
  • Strong business acumen, ethics and high integrity
  • Excel at developing relationships over the phone
  • Must be articulate, organized, detail-oriented, and can multi-task in a dynamic, fast-changing environment
  • Proficient computer skills (Powerpoint, Word, Excel, Outlook)

 

EEO[/AA]Minorities/Females/Disabled/Veterans

Cvent maintains a drug-free workplace

 

Skills & Requirements Qualifications