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Lead Site Reliability Engineer (DevOps)

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<p> <span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>About Cvent Engineering</strong></span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">We are the world&#39;s leading provider of cloud-based software for meetings and event management. Companies use our SaaS platform to handle and facilitate online event registration, venue selection, budgeting and event management, website design, email marketing, day-of-event activities, social media integration, and much more. We build beautiful software that helps event planners take the event experience to their attendees via our responsive mobile web, HTML5, and native mobile apps, backed by a robust microservices architecture.</span></span></p> <p> <span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>Site Reliability at Cvent</strong></span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">We are responsible for ensuring that our platform is stable and balanced. We break down barriers by cultivating developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and implement standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we&rsquo;re constantly improving our knowledge and maintaining a good quality of life. Overall, we&rsquo;re passionate about automation, learning and participating in dynamic day to day work.</span></span></p> <p> <span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>About You</strong></span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools &ndash; Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology.</span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>What you&rsquo;ll get to do</strong></span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">As a Site Reliability Engineer, you&#39;ll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff. Additionally, you will:</span></span></p> <ul> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Pursue complex development, automation and business process problems.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Champion Cvent standards and best practices.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Ensure the scalability, performance, and resilience of our suite of products.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Work with the development and product team of a new application to establish the right monitoring and alerting strategy.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Work with a new acquisition&#39;s DevOps team to cross-pollinate standard methodologies, educate and close gaps in Cvent standards.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Help a dev team working on a legacy code base to realize zero-down-time deployments.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Give back by working on and contributing to Open Source projects: https://github.com/cvent</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Automate all the things!</span></span></li> </ul> <p> <span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>Our Stack</strong></span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">We use a wide variety of technologies and avoid getting locked into a single path. If we find something that works better than what we have, we always are open to trying it out. Here is a taste of the technologies you&rsquo;ll get to work with.</span></span></p> <ul> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">AWS (EC2 / ECS / Lambda / RDS / S3 / Route53 / DynamoDB)</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Docker</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Java</span></span><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">, .</span></span><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Net, Ruby</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Linux, Windows</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">PostgreSQL, SQLServer</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Kafka / CouchBase / CouchMobile</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Chef, Puppet</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Datomic</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Consul</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Terraform, CloudFormation</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Jenkins</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">ReactNative</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Native iOS and Android</span></span></li> </ul> <p> <span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>Some skill and experience that will help</strong></span></span></p> <p> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">We believe that passion and willingness to </span></span><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">learn</span></span><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"> outweigh any list of skills, however having experience in some of the areas below would help you get going quickly and show that you can be successful as an SRE at Cvent.</span></span></p> <ul> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Object-Oriented Software development in Java, Scala, etc.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">CI Server administration and support (Jenkins)</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Configuration automation using Chef or Puppet.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Building tools and scripting frameworks from scratch</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Solid Windows and Linux administration skills.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk)</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Project management tools like Jira, Trello.</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">NoSQL (etc., Couchbase, Cassandra).</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">SQL databases (MSSQL, PostgreSQL, etc.).</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Message Queues (RabbitMQ).</span></span></li> <li> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Scripting languages like Ruby, Groovy, Bash, PowerShell or Python.</span></span></li> </ul> <p> &nbsp;</p> <p> <span style="font-weight: 700; font-family: arial, helvetica, sans-serif; font-size: 14px; color: rgb(51, 51, 51);">Need more reasons to consider us? We offer competitive salary packages, an extensive benefits package for all full-time employees, including medical, dental, vision, semi-annual bonuses, 401K match, gym membership discounts and other generous benefits! If you wish to learn more about Cvent and our products, visit our website at www.cvent.com.</span></p> <h2 style="box-sizing: border-box; font-family: Lato, sans-serif; font-weight: 500; line-height: 1.1; color: rgb(51, 51, 51); margin-top: 20px; margin-bottom: 10px; font-size: 30px; width: 960px; margin-left: auto !important; margin-right: auto !important;"> <span style="box-sizing: border-box; font-size: 14px;"><span style="box-sizing: border-box; font-family: arial, helvetica, sans-serif;"><span style="box-sizing: border-box; font-weight: 700;">EEO[/AA]Minorities/Females/Disabled/Veterans</span></span></span></h2> Skills & Requirements Qualifications