CRM Management, IT Corporate Systems – Lead Developer
Job Description:
Cvent, Inc. (www.cvent.com) is the world’s leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 2500+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Los Angeles, California. Internationally we have offices in New Delhi, India and London, England. Cvent has received a number of awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company’s DNA
As a ‘Lead Developer’ in CRM Management Team, you shall be responsible for providing support to the Salesforce User base of 2500+ people globally. Incumbent will be directly responsible for managing Salesforce.com platform along with all other Third Party Applications installed/implemented on Salesforce platform
IT Corporate Systems
IT Corporate Systems Division is a turnkey division and the information hub of Cvent, apart from constantly churning the Cvent Sales Funnel we also provide vital business intelligence and maintain crucial data that provides a solid foundation for decision making across the organization.
At Corporate System’s we run over 70 processes on a daily basis, ranging from updating our CRM to working on rollout of new products to making performance reports for sales team to making overall sales and marketing reports for the company and showing growth and trends to making reports for CSN customers and prospect and coordinating with VP level peeps of top chains and hotels. We offer a unique and challenging environment to work, with ample opportunity to grow and groom your career
Star performers receive a unique opportunity to visit the Cvent Headquarters in US for 7 weeks of further learning and career development.
Work Hours: 12:00 PM – 9:30 PM
Customers:
Cvent has over 120,000 users. Representative customers include Marriott, Hyatt, KPMG, the World Bank, Rolls Royce, American Marketing Association, Wal-Mart, Mobil, Yahoo, Harvard University, United Way, BMW, and Siemens.
Position Duties:
· The incumbent will be required to manage Cvent’s Salesforce.com platform
· Work with cross-functional teams to address business issues involving CRM and sales operations
· Lead the design, delivery and rollout of a module/minor projects independently by working with business stakeholders and CRM development manager
· Effectively communicate & resolve technical issues both internally and externally
· Develop/Manage processes to continuously monitor Data quality & integrity
· Develop Triggers, Classes, Batch Processes, Controllers, Visualforce Pages, etc. to address and improve new and existing business needs
· Build integration & interfaces using SFDC Web Services API
· CPQ experience (Salesforce CPQ) is preferred
Candidate Requirements:
· Bachelor’s degree (Preferred Computer Science/ IT) with strong academic credentials.
· 6+ years of total experience & at least 4 years of development experience in an integrated environment with advanced knowledge of and ability to develop code within Salesforce.com
· Thorough understanding of Object Oriented development & design
· Sound knowledge of Salesforce recommended best practice around design & development.
· Knowledge of software/web development languages/protocols including: SOQL, Oracle, REST & SOAP services, amongst other is a must.
· Experience with HTML, DHTML, CSS, JavaScript, JQuery, etc. DEV 401 certification is an added advantage.
· Excellent communication skills (English – written and spoken).