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Location Customer Service

Monticello, IA
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Thank you for your interest in a career with Innovative Ag Services, an equal opportunity employer. As we expand our markets and develop new services, we are looking for talented individuals to be part of our fast-paced and dynamic team environment. Our business continues to grow with people from different backgrounds, experiences and abilities, coming together for a common goal: to make Innovative Ag Services our customer’s preferred business partner.

Our corporate office is located in Monticello, Iowa with 30 additional locations scattered throughout Iowa and southwest Wisconsin. We employ 250 fulltime people in Operations, Transportation, Sales, Grain Merchandising, Management, Customer Service, Accounting, IT, Human Resources and Communications. We also hire an additional 120 seasonal employees and interns throughout the year.

As a progressive leader in the agricultural industry, we offer challenging careers in a variety of areas. From accountants to agronomists, our employees enjoy competitive salaries, an exceptional benefits package and a safety-focused work environment.

All applications are reviewed by Human Resources. If and when your background and availability match the requirements for the position for which you have applied, you may be contacted for an interview.

*You must have a valid email address to apply. If you currently do not have an email address.

Innovative Ag Services is an Equal Opportunity employer and is proud to have a drug-free environment. All employment offers are contingent upon applicant successfully completing drug and background screenings.
Job Description

Primary Objective:  To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Major Accountabilities:
The following duties are typical for this job.  These are not to be construed as exclusive or all inclusive.

  • Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
  • Conduct counter sales and process incoming calls in a friendly, courteous manner
  • Conduct weighing of grain and farm supply products; grading of incoming grain
  • Processing of daily location grain tickets
  • Entry of work orders on both feed and agronomy
  • Provide marketing assistance to grain customers
  • Communication of grain transactions and transportation needs
  • Complete daily edits of counter and feed invoicing
  • Complete billing of agronomy products and services from the location
  • Inventory control, physical count and accurate billing
  • Daily deposit of receivables
  • Processing bill of lading on feed and fertilizer receipts; keep perpetual inventory of fertilizer products
  • Accept and carry out any other assigned tasks by Location Manager

Knowledge, Skills, Abilities:

  • Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
  • Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
  • Basic computer skills
  • Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

  • Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.  Some tasks involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
  • Personal Protective Equipment may be required for some tasks.

 

Skills & Requirements Qualifications

Innovative Ag Services is built on its purpose statement: Growing Relationships to Maximize Success! We provide value-added products and services to over 5,000 members in the grain, agronomy, feed, energy and markets. Our 30 locations are conveniently located throughout northeast & central Iowa and southwest Wisconsin. Grow with us!

Innovative Ag Services is an Equal Opportunity employer and is proud to have a drug-free environment. All employment offers are contingent upon applicant successfully completing drug and background screenings.