Would you like to be a part of the
organization where high energy meets intellect? If you get excited by solving
puzzles and working in a collaborative environment, then Aptean wants to work
Aptean is a leading global provider of
industry-focused mission critical enterprise software solutions. Our solutions
help nearly 6,500 organizations stay at the forefront of their industries by
satisfying their customers and continuing to operate more efficiently.
Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe,
and India, as well as an extensive Partner Channel. Our customers are located
in 74 countries across Europe, Latin America, and North
Aptean is focused on providing products and
solutions to customers in specific verticals. Our products are rich in feature
and functionality and delivered on premise, SaaS and Hybrid delivery models.
Aptean’s products deliver value at lowest
total cost of ownership and scale with needs of our customers. Most of our
products and solutions are leaders in the vertical market segments they serve.
Aptean uses its core values of Drive For
Results, Win Together, Foster Innovation, and Be Courageous to guide its
employee community to serve every customer in every geography and market.
The Account Manager is responsible for
managing an assigned set of clients with a focus on maintaining and growing
renewal rates. This person must also establish and maintain good client
relationships with a particular focus on retaining customers and identifying
opportunities for additional sales of new products, licenses or upsell modules.
Frequent travel is required.
A seasoned, experienced professional with a full
understanding of area of specialization; resolves a wide range of issues in
creative ways. This job is the fully qualified, career-oriented, journey-level
Works on problems of diverse scope where analysis of data requires evaluation
of identifiable factors. Demonstrates good judgment in selecting methods and
techniques for obtaining solutions. Networks with senior internal and external
personnel in own area of expertise.
receives little instruction on day-to-day work, general instructions on new
Principal Duties and Responsibilities
- Manage the relationships with influencers
& decision makers within customer accounts to promote loyalty and high
- Generate leads, identify
opportunities and close deals for additional Aptean products, add-on
licenses, upsell modules & next version upgrades for existing Aptean customers.
- Maintain a thorough understanding
of a customer’s business goals and the status of all current projects and
- Penetrates assigned accounts by:
new or additional products or services to current buyers
additional buyers within the existing customer location
- Selling additional
the value of maintenance
- Optimize portfolios, prioritize
accounts and create & maintain strategic account plans, quotes and
- Manage a revenue and bookings
quota and participate in frequent forecast reviews of assigned territory.
- Maintain accurate and timely
opportunity, customer & contact data
- Facilitate internal communication,
including cross-functional transitions, escalations and contracts by engaging
appropriate Aptean team members to add value to account
- Maintain good industry, business
knowledge and product knowledge as is relevant for assigned accounts
- Coordinate/facilitate technical
presentations and participate in customer & marketing events
Use knowledge of customer needs and
industry trends to provide input into product strategy
Bachelor’s degree preferred.
Preferred 2-5 years’ experience within a municipality or
working with financial ERP systems or within a sales/account management role. Typically
requires a minimum of 2 years of related experience with a Bachelor’s degree;
or 1 year and a Master’s degree; or a PhD without experience; or equivalent
work experience. Typical range is 2-5 years.
Knowledge, Skills and
- Demonstrates a solutions selling,
customer focused approach towards clients.
- Thorough understanding of the
customer sales cycle
- Experience working with software products, services,
competencies, solutions, and offerings
- Knowledge or previous experience
in the software industry
- Working knowledge of Microsoft
Office including Word, Excel, PowerPoint, Outlook
- Experience of working with and
understanding contracts is a plus
- Effective verbal and written
communication skills with the ability to credibly present recommendations
at senior levels in the organization
- Excellent sales, negotiation
skills and objection handling skills
- Must be motivated, goal oriented
with the proven ability to work with minimal direction and maintain a high
level of collaboration across geographically diverse teams
- Possesses a high degree of
honesty, integrity and ability to maintain confidentiality
- Professional image and
- Organizational and follow up
skills, problem solving and analytical skills
- Good decision making ability and
If you are determined to give your
best every day and you are seeking an opportunity to work with an amazing group
of people, then apply online today!
If you require any
accommodation assistance throughout the recruitment and selection process,
please send an email to firstname.lastname@example.org or contact us at 888 506 0711 and ask for Human
Resources. Let us know the nature of your request and your contact information
and we would be happy to assist you.