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Senior Technical Writer

Job Description



Senior Technical Writer

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!! Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America. Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve. Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.


Aptean is looking for aSenior Technical Writer who will work with a team of Documentation professionals to help produce high-quality commercial documentation for Aptean's software.

Roles and Responsibilities:

1.Design, develop, and write technical product documentation according to departmental guidelines for a variety of audiences including business analysts, system administrators, developers and end users.

2.Support the documentation development life cycle (DDLC) and contribute to the development of internal documentation standards and methodology.

3.Work proactively with project teams to ensure that all product documentation is technically accurate, comprehensive and in conformance with Aptean's documentation standards.

4.Coordinate with editors to ensure that all documentation deliverables meet requirements for developmental edits, copy edits and proofing.

5.Write, edit and revise a variety of technical user documentation such as on-line help, service pack notes and articles.

6.Participate in functional specification reviews, development design reviews, quality assurance test plan reviews, documentation reviews and other DDLC & SDLC quality assurance best practices.

7.Work with Documentation Manager, Documentation Lead and project leadership teams to schedule and track documentation milestones; ensure that the documentation is developed and delivered according to the established schedule.

8.Write documentation plans, content specifications and other project documents that support content development throughout the DDLC.

9.Research, develop and edit content quickly and independently.

10.Create and maintain online help, quick reference guides, installation & upgrade guides, system administration guides, developer reference guides, release notes, database schemas and other such product documentation deliverables.

Minimum Education: Bachelor's degree in English, Technical Communications, Technical Writing, Education, or a similar field.

Minimum Experience Required:

*Strong verbal and written communication skills with an excellent command of the English language, characterized by a strong grasp of English grammar, style, tone, spelling, and punctuation

. 5-8  years experience as a technical writer in the software industry,

*Experience employing a full commercial software development lifecycle methodology (SDLC).

*Demonstrated professional experience designing and authoring highly technical product documentation for end users, system administrators, and software developer audiences.

*Demonstrated knowledge of the commercial software development process and the document development life cycle (DDLC).

*Familiarity with the Microsoft Manual of Style for Technical Publications and the Chicago Manual of Style

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

Skills & Requirements Qualifications