Business Process Analyst

Fort Bragg, NC

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Job Description


Business Process Analyst –Master

Location:  USASOC HQ, Fort Bragg, NC


Job Description:

Octo Consulting Group is looking for a Business Process Analyst to support USASOC HQ - Bragg and join our dynamic Knowledge Management Team.


The candidate should be able to:

- Comprehend basic to complex business issues, contribute to IT business projects or IT sponsored technology projects by translating business needs into understandable requirements.


- Participate in development and management of project plans related to application development initiatives (project planning and design through testing, implementation and maintenance).


- Understand business requirements, goals, and risks in order to formulate and define technical scope and objectives of projects.

- Analyze business processes in order to support more efficient decision making and operations.



Skills & Requirements



-       Provide expert analytical advice to the Government on matters relating to people, process and technology. This includes analyzing, assessing, and providing recommendations for improving or simplifying command-wide and/or SOF Enterprise KM and business processes.


-       Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information.


- Identify process gaps and organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen and Business Process Re-engineering.


-  Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents as well as SOF Enterprise operations.


-  Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling and/or Microsoft Visio.


-  Provide technical documentation for each process that includes the policy and/or procedure underpinnings necessary for the Government to publish official documents that dictate processes, procedures, and security requirements associated with each development effort.


- Provide user documentation for each new process delivered. Documentation shall be delivered in the form of portal wikis or other easily accessible platforms.


-  Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives.


- Translate business needs into analytics/reporting requirements, and interface with stakeholders to ensure successful delivery of end-user reporting solutions.

-Creates and modifies SharePoint workflows, search scopes and InfoPath forms. Must have extensive experience with SharePoint 2010/2013 functions, capabilities and user interface. Must have experience as a Site Collection Administrator including the management of permissions, the creation of sites, content types, site columns, lookups and templates.


- Ability to fully follow all corporate guidelines, practices and procedures (including processes related to SharePoint change management).


- Great verbal/written communication skills


- Great interpersonal skills


- Ability to consistently achieve the timely delivery of software products, data and reports


- Proven ability to communicate complex ideas clearly and concisely


- Ability to learn on the job and take the initiative to ensure current and future individual and team success.


Education and Work Experience:

6-7 years of Business Process Analysis Experience.


- DOD 8570 IAT 2 compliance (Comptia Sec+ or equiv, enrolled in CE)


- TOP SECRET/SCI Clearance


- Typically requires a Bachelors Degree