You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

We are seeking a dynamic and experienced Senior Director of Revenue Cycle Management to lead our team of RCMs.  The ideal candidate will have a deep understanding of revenue cycle processes and workflows, exceptional leadership skills, and proven track record of partnering with clients to understand trends and optimize the revenue cycle.

Essential Duties & Responsibilities

• Build on client engagement strategy to ensure client success within the revenue cycle
• Establish strong C-level client relationships
• Drive initiatives to improve client retention, satisfaction, and referenceable clients
• Collaborate with cross-functional teams to streamline processes and improve revenue cycle workflows
• Stay abreast of industry trends, regulatory changes, and revenue cycle best practices
• Implement recommend changes for continuous improvement
• Foster a culture of accountability, teamwork, and innovation within the department
• Accountability for ensuring escalations for GRS clients are addressed timely and appropriately  
• Ensure team has deep understanding of GRS services in order to provide valuable and meaningful insight to our clients  
• Ensure that reporting and analysis of the clients accounts are delivered timely and appropriately 
• Review client health to ensure that proper measures are being taken to improve performance 
• Assist with development of case studies highlighting outstanding achievements in revenue cycle management 
• Focus on staff development, including on‐going mentoring and training 
• Identify gaps in operational workflow and create procedures/process documentation 

Education and Experience

• High School Diploma/GED
• Bachelor's degree, MBA preferred or equivalent work experience
• Ten (10)+ years experience Revenue Cycle Management experience
• Five (5)+ years leading teams in Revenue Cycle Management 
• Certified Revenue Cycle Executive or Certification in Healthcare Revenue Cycle Management preferred

Skills, Knowledge, and Abilities

• Strong knowledge of healthcare billing and coding practices, reimbursement methodologies and revenue cycle
• Excellent leadership, communication, and interpersonal skills with the ability to effectively collaborate with all levels of an organization
• Demonstrated ability to develop and implement strategic initiatives to improve revenue cycle performance
• Data-driven and process-oriented; able to simplify complex concepts
• Curious and eager to learn and explore 
• Organized and driven with a proven track record of “getting stuff done” 
• Strong written and oral communication skills; ability to explain complex processes in a simple way 
• Ability to travel 15-20% 

Work Environment/Physical Demands 

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday 
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as incoming and outgoing communications via the computer and/ or mobile devices. 
• The role necessitates the ability to listen and speak clearly to clients and other associates 
• Must be able to work in a fast-paced work environment
• This role requires ability to travel 15-20%

Here’s what we can offer you in exchange for your amazing work: 

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k) 
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers.

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.  

If you are a Colorado resident, please email us at recruiting@greenwayhealth.com to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.

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