Clinical Specialist

Position Purpose:

This position supports surgical procedures, follow-up, support, troubleshooting, customer service and education within a territory. 

Position Responsibilities:

• Represents company during surgeries and implants, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, correct implantation of device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• This position educates and trains physicians, hospital personnel and office staff on technical matters relating to products.  
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration). 
• Maintains open and effective communication with all district personnel, customers and other Coloplast employees.
• Ensure personal understanding of all quality policy/system items that are personally applicable.  Follow all work/quality procedures to ensure quality system compliance and high quality work.

Education, Skills and Experience Needed to Perform Position Function:

• Associate degree in nursing – or – Nursing diploma
• 3 years patient care and/or clinical experience
• Ability to communicate effectively with sales and health care professionals.
• Ability to coach others on use of products and clinical applications.
• Excellent organizational skills.
• Ability to prioritize under pressure.
• Manage multiple tasks simultaneously.

Preferred Qualifications to Perform Position Function:

• Bachelor's degree in health care related field
• Registered nurse
• Clinical experience with implantable products
• Experience in servicing medical personnel on product use
• Experience with a medical device company, and clinical experience in a specialty area: Urology, operating room.
• Ability to communicate effectively with sales and health care professionals.
• Ability to coach others on use of products and clinical applications.
• Excellent organizational skills.
• Ability to prioritize under pressure.
• Manage multiple tasks simultaneously.