Manager, Quality Assurance

US-WI-Milwaukee

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Job Description

Are you looking to join a hardworking team of professionals who make an impact? Advicent is the leading provider of SaaS technology solutions for the financial services industry, servicing the world's largest financial institutions. We are a fast-paced company that provides comprehensive benefits, a dynamic culture, and many opportunities for career growth. We focus on working hard to achieve results, and having fun along the way! Our mission is to enable everyone to understand and impact their financial future.

As a Manager, Quality Assurance you will lead Quality Assurance efforts for Advicent's new product development function. You will be responsible for ensuring that software products are created and delivered to customers with the highest possible level of quality through various software verification and validation activities.

What you’re accountable for

  • Manage Quality Assurance team, consisting of interactive Quality Assurance Analysts and a team of Software Developers in Test.
  • Establish and compel adherence to quality assurance best practices and standards.
  • Lead staff of Quality Assurance Analysts to maintain highest level of quality standards.
  • Active participant in project planning and project resourcing.
  • Provide input into process and incorporate testing industry best practices into the existing process model.
  • Plan, assign, and manage the daily activities of direct reports supporting the ongoing product releases.
  • Review product requirements and user stories for testing purposes. Identify risks or design flaws and provide solutions to develop and implement.
  • Monitor and document employee performance results including quality, progress towards individual and team goals, and adherence to policies and procedures.
  • Identify training needs within the team and coordinate additional training as required to meet service expectations.
  • Design, write and execute functional, regression and performance tests for software products.
  • Document, communicate and facilitate correction of defects discovered during the product lifecycle, working with the developers and product managers to ensure appropriate follow through to resolution.
  • Work with technical QA Analysts in designing API, functional and regression test cases to be automated.
  • Act as a member of an agile software development team and provide input on requirements, design, and application quality.

What skills are required

  • Bachelor's degree in information systems technology or computer science, and 3-5 years of experience, or equivalent combination of education and experience
  • Basic understanding of web-based software application design and programming
  • Understanding of quality assurance concepts, best practices, and methodology
  • Hands-on experience in testing web-based software applications
  • Familiarity with writing basic SQL queries
  • Occasional availability for after-hours or weekend production rollouts will be required

Other preferred skills

  • Familiarity with software test automation and/or performance testing tools
  • Experience in an agile software development environment
  • Familiarity with financial planning concepts

Why join Advicent?

  • Comprehensive Benefits and Perks - health, dental, vision, HSA/FSA, 4 weeks PTO + 9 paid holidays, flexible scheduling, free access to on-site fitness center, 401K employer match, casual dress, President's Club incentive trip for top performers, free covered parking, free caffeine (coffee and soda)
  • Company Culture - Collaborative, fast-paced, innovative environment where you are recognized for your performance. With monthly events, release celebrations, charity efforts and wellness initiatives, there's a little something for everyone.
  • Professional Development - onboarding training, advancement potential, innovation day, cross-functional project opportunities, tuition reimbursement

What do employees at Advicent do to succeed? We stay committed to our company mission statement, our 10 corporate beliefs, and we have fun! Think you have what it takes? Apply now and let's grow together!

Advicent is an Equal Opportunity Employer. Must be authorized to work in the United States.