Systems Analyst

US-WI-Milwaukee

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Job Description

Are you looking to join a hardworking team of professionals who make an impact? Advicent is the leading provider of SaaS technology solutions for the financial services industry, servicing the world's largest financial institutions. We are a fast-paced company that provides comprehensive benefits, a dynamic culture, and many opportunities for career growth. We focus on working hard to achieve results, and having fun along the way! Our mission is to enable everyone to understand and impact their financial future.

As a Systems Analyst at Advicent, you will administer and support desktop, mobile, and network computing technology for the business. You will provide first level response for technology requests and issues and help maintain and continuously improve a reliable, efficient, and secure Windows desktop environment.

What you’re accountable for

  • Install, configure, and administer desktop operating systems and applications.
  • Monitor and respond quickly and effectively to support requests.
  • Maintain and document technical procedures and knowledge base items.
  • Troubleshoot desktop applications, hardware, network, and connectivity issues.
  • Support network and locally attached printers and peripherals.
  • Maintain inventory of all equipment, software, and software licenses.
  • Perform hardware and software upgrades as needed by the business.
  • Setup and manage computers, phones, Active Directory accounts and groups.
  • Use help desk ticketing system to track IT tasks and respond to end user's requests.
  • Help system administrators support network applications and servers.
  • Administer basic functions of Microsoft Windows Server 2008/2012/2016.
  • Perform periodic technical audit functions for employee account provisioning.

What skills are required

  • Associate's or Bachelor's degree in information systems or computer science, or equivalent work experience
  • 1 year of work experience installing and supporting a Microsoft desktop environment
  • Understanding of desktop technologies and network design
  • Understanding of workstation provisioning and deployment technologies

Other preferred skills

  • Any professional IT certifications 

Why join Advicent?

  • Comprehensive Benefits and Perks - health, dental, vision, HSA/FSA, 4 weeks PTO + 9 paid holidays, flexible scheduling, free access to on-site fitness center, 401K employer match, casual dress, President's Club incentive trip for top performers, free covered parking, free caffeine (coffee and soda)
  • Company Culture - Collaborative, fast-paced, innovative environment where you are recognized for your performance. With monthly events, release celebrations, charity efforts and wellness initiatives, there's a little something for everyone.
  • Professional Development - onboarding training, advancement potential, innovation day, cross-functional project opportunities, tuition reimbursement

What do employees at Advicent do to succeed? We stay committed to our company mission statement, our 10 corporate beliefs, and we have fun! Think you have what it takes? Apply now and let's grow together!

Advicent is an Equal Opportunity Employer. Must be authorized to work in the United States.