Home Care Clinical Administrator

Albuquerque, NM

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Job Description

"Making a difference: It's what I do."

Harmony believes in making a difference in the lives of those we come into contact with, every single day.

Family owned and growing since 1996 with over 450 employees across two states. Harmony is an industry leader in the communities we serve. We are looking for individuals who share and uphold our values including: compassion, quality, teamwork, honesty, trust, innovation, and enthusiasm. Partnering with Harmony provides you with access to over 20 years of industry knowledge and experience in Home Care and Hospice.


Home Health Clinical Administrator 

Essential Duties: 

  • Actively seek a knowledge base in areas managed.
  • Develop knowledge of agency policies, regulations, and procedures.
  • Knowledge of common safety hazards and precautions to establish a safe work environment.
  • Prepare and maintain written records and reports, and respond to correspondence.
  • Must have skills in developing and maintaining department quality assurance.
  • Must have skill in establishing and maintaining effective working relationships with agency staff and the public.
  • Ability to maintain quality control standards and the ability to react calmly and effectively in emergency situations.
  • Ability to interpret, adapt and apply guidelines and procedures.
  • Basic understanding of accounting and knowledge of governmental regulations regarding payroll and Medicare billing.
  • Effective written and verbal communication skills.
  • Assist Home Care Clinical Managers in hiring of all clinical staff and assignment of position.
  • Builds culture of discipline and education.
  • Will designate an RN to act as Home Care Clinical Administrator during his /her absence and oversight may be provided by the clinical support services team.
  • Review and oversight of clinical procedures, policies, job descriptions for effectiveness, and will make recommendations.

  • Mentor clinical managers on building community presence for Harmony.
  • Make sure that all referrals and additional assessments from other employees were initiated.
    • Make sure that all parts of the referral/admit process is handled smoothly, according to the policies and procedures.
    • Oversees clinical paperwork and Admission paperwork to see if all paperwork is complete and accurate.
    • Clinically analyzes Medicare Certs.
    • Assists with the clinical needs of the employees.
    • Conduct and maintain records of periodic performance evaluations of clinical staff, salary/wage changes, disciplinary action, etc.
    • Conduct staff meetings, provide in-service education, development, and record keeping.
    • Oversight, training, and implementation of the respective Federal, State, Local, Medicare, Medicaid regulations.
    • Investigate/report problems, employee complaints/issues, proposed goals/solutions, etc. to appropriate personnel.
    • Develop and maintain an ongoing quality improvement program for clinical staff, patient care, and educational in-services.
    • Develop and maintain effective patient/family confidentiality.
    • Assess and assure appropriate supervisory visits by nursing.
    • Assist in Patient Satisfaction Surveys.
    • Assure clinical staff adherence to agency policies and procedures.
    • Assess and assure compliance with Standard Precautions and with OSHA guidelines.
    • Monitor the on-call nursing schedules.
    • Attend all regional staff meetings.
    • Monitors case conferences or IDG meetings.
    • Implement any new policies from Governing Board.
    • Evaluate physician orders for timeline accuracy and consistency with assessment and treatment plan.
    • Travel as required
    •  Review and oversight of clinical procedures, policies, job descriptions for effectiveness, and will make recommendations.
    • Clinical education of staff including Oasis.

Harmony Home Health & Hospice is an Equal Employment Opportunity and Affirmative Action Employer.

Skills & Requirements

Qualifications and Experience

  • Licensed professional RN in operating state
  • A minimum of two-year experience in Home Health, Hospice, or related health care field
  • A minimum of two-year experience in management
  • Excellent verbal and written communication skills and strong interpersonal skills
  • Ability to work in teams
  • Excellent knowledge of OASIS and Medicare guidelines
  • Thoroughly understands financial implications of OASIS documentation
  • Pass State criminal background screen.
  • Complete and pass skills evaluation.