Intake Coordinator

Murray, UT

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Job Description

Harmony Home Health & Hospice is currently accepting applications for a Intake Coordinator:

Essential Duties and Responsibilities:

This office position is primarily responsible for intake of new referrals to include coordinating patient care, obtaining initial authorization, and verification of insurance benefits. This person is to follow established systems to effectively meet these needs. 

  • Provide professional quality customer service when receiving verbal orders and referrals.
  • Verifies dispatch of patient referrals; based on acuity (triage), need, and eligibility for services to provide optimum patient referral outcomes in a timely manner.
  • Engage and maintain good rapport and working relationship with all referral and authorization sources.
  • Coordinate with branches and internal departments to complete change of payer and department transfers.
  • On-call nights and weekends per rotating schedule.

At Harmony Home Health & Hospice, we are committed to being the Provider and Employer of Choice in each of the communities we serve. We believe we can accomplish this by making a difference in the lives of those we come into contact with, every single day.

With over 450 employees in five locations, Harmony is an industry leader in the communities we serve. We are looking for individuals who share and uphold our values including: compassion, quality, teamwork, honesty, trust, innovation, and enthusiasm. Partnering with Harmony provides you with access to over 17 years of Home Care and Hospice

Harmony Home Health & Hospice is an Equal Employment Opportunity and Affirmative Action employer.

Skills & Requirements

Qualifications and Experience:


  • One year prior home healthcare experience preferred
  • Experience obtaining preauthorizations is preferred
  • Experience with the referral/admit and authorizations process is preferred
  • Experience with medical insurances a plus 
  • Demonstrate excellent customer service skills.
  • Background check and Drug screen must be completed upon hire.