Concierge

New York - New York - Chelsea Piers/Pier Sixty

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Job Description

Pier Sixty LLC, is a division of Abigail Kirsch, a preeminent caterer with over 30 years experience in the NY, NJ and CT region. Known for its outstanding cuisine and event management, executing weddings, corporate events, galas and social functions with superb food, impeccable service and unmistakable flair, Pier Sixty is located at Chelsea Piers in NYC and can accommodate up to 2,400 guests .

The Concierge is the first impression that guests receive of our Company. This individual is responsible for greeting guests and acting as a liason between them and the sales and banquet departments.

Specific responsibilities include the following:

  • Greet guests
  • Answer phone calls and transfer calls to the appropriate extensions
  • Create, print and laminate signs for event banquet managers (as needed)
  • Assist with distribution of weekly paychecks for concierge, coatcheck and waitstaff
  • Log and store Lost and Found items after events
  • Messenger envelopes and packages to clients, receive and distribute all Fedex, UPS, Air Borne Express and messengered envelopes to each department / associate
  • Log in waitstaff jackets to and from dry cleaners
  • Maintain an orderly, up-to-date Concierge Front Desk Book

Skills & Requirements

  • Ability to work a flexible schedule including mornings, evenings, and weekends is required.
  • Strong customer services skills are required; prior experience in the hospitality industry is helpful.
  • General knowledge of Microsoft Word, Excel and Powerpoint is required.
  • Excellent communication skills both on the phone and in person are required.
  • Strong organizational skills; the ability to multitask when needed is required.


We are an EOE Employer

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