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Senior Project Manager
Brand: SumTotal
Req#: 496756
Updated: 03/20/2019
Job Type: Regular
Location: Remote - Works From Home
Category: Professional Services
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Job Description

SumTotal Systems, LLC, is the largest independent provider of integrated HR applications and the only provider to deliver Talent Expansion™, a whole new approach to discovering, developing and unleashing hidden potential within our customers’ workforce.
SumTotal has nearly 30 years of learning and HR software experience. High-performing organizations recognize that learning and development are core to their business success and overall talent management and workforce initiatives. That’s why more than 3,500 organizations, including many of Fortune’s “Best Places to Work,” rely on SumTotal’s solutions to enable their employees.

Position Overview:

The Senior Project Manager responsibilities are focused on the delivery and implementation of SumTotal Systems' suite of products to enable our customer’s anticipated business outcomes. This position leads the implementation of enterprise wide HCM solutions for our customers, and also oversees implementations provided by our partner network on behalf of our customers. This role works on multiple projects with different size organizations and requires up to 25% travel.

Responsibilities Include:

• Manage and build client relationships with key decision makers from project inception to post-implementation; ensure customer satisfaction.
• Oversee installation and client acceptance of SumTotal product suites.
• Organize, lead and act as the SumTotal representative in remote and onsite customer project meetings. Produce minutes from these meetings and ensure actions are completed as agreed.
• Monitor on-site and remote day-to-day activities between the customer and SumTotal personnel.
• Review progress on projects managed by our partner network and utilize built partner and customer relationships to enable successful project outcomes.
• Interact with sales, systems engineering, product development, and hosting operations to ensure continuity between the departments.
• Provide project management information to the customer in line with SumTotal governance standards. This will include, but is not limited to; financial reports, status reports, work plans, issue lists, agreed actions, risk notification, impact resolution plans, and lessons learned reports.
• Plan and manage project schedule, resources, scope, and budget.
• Define and own corrective action plans and escalations in the event of any deviation from the project plan.
• Manage multiple ongoing projects from initiation through delivery utilizing Microsoft Project and other project management software.
• Manage project deliverables to ensure they remain in scope of the statement of work, and where deliverables fall out of scope, use the agreed change control procedures.
• Maintain a project repository with all associated documentation and deliverables

Skills & Requirements:

• Must have experience managing projects as a billable consultant
• Demonstrated client relationship and interpersonal skills.
• 5+ years of experience implementing Enterprise level software solutions.
• Excellent communication, presentation & organizational skills
• Excellent analytical and problem solving skills
• Ability to motivate and lead cross functional teams and professionals of all levels
• Proven cross-functional team success.
• Proven ability to define and document gap analyses and proposed solutions.
• Ability to deliver on-schedule and within budget.
• Able to plan & prioritize own work load to meet conflicting, varied and demanding deadlines
• Planning and organizational skills to determine what needs to be done to deliver multiple projects with defined timescales, and to ensure this happens.

Preferred Requirements:

• PMP certification (or willing to work towards).
• Experience in E-Learning or Talent Management Solutions.
• Basic technological knowledge of some of the following: SQL, VB, Javascript, ASP, XML, Cognos Reports, SQL Server, Oracle, IIS, firewalls, proxies, SMTP, general Windows OS, and network security.

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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law