Skillsoft
Customer Sales Director - Singapore
Brand: Skillsoft
Req#: 481915
# of Positions: 0
Updated: 10/11/2018
Job Type: Regular
Location: Remote US - Works From Home
Category: Sales
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Job Description
POSITION DESCRIPTION – SumTotal Systems Position Title Customer Sales Director Reports To Regional Vice President, Sales – Asia Location Singapore Revised Date August 2018 Position Responsibilities The Customer Sales Director (the CSD) will clearly articulate and demonstrate the Human Capital Management methodologies and best practices to SumTotal’s prospect base, working closely with the solution Architects organisation to drive new name new business growth in the allocated region.   The CSD partners with the Sumtotal professional services team and partner network to drive impactful value and develop new name customer relationships to drive the APAC regions growth. They are also the primary account owner and trusted advisor to customer stakeholders and project teams and are responsible for driving customer engagement and improvement as well as success and value throughout the customer lifecycle.  The CSD brings experience and knowledge in creating and driving impactful initiatives through the practice of SumTotal’s strategic Human Capital Management methodologies and emphasizes on SumTotal’s technology efficiencies, effectiveness, and outcomes.  The roles primary goal is the development of prospect planning, and the delivery new name pipeline growth resulting in the acquisition of new name customer agreements for Sumtotal. Consulting with all levels and focusing on business impact is also critical to the role. The Customer Sales Director (the CSD) will sell complex enterprise solutions supported by the best sales talent, training and tools in the e-learning Industry. The core responsibilities of this role are: • Win new business and develop existing accounts for the leading global provider of e-learning content and technology. • Generate new business via prospecting. • Set face to face meetings with business leaders and decision makers including "C" level executives within our target marketplace. • Deliver customer presentations that are top notch and articulate the SumTotal Systems Value Proposition. • Develop, maintain and grow an ongoing sales pipeline. • Close sales in complex, long sell cycle situations. • Develop a thorough understanding of the SumTotal Systems consultative and solution selling process. • Apply solution and consultative sales skills to manage account cycles. • Leverage prospecting skills to identify, qualify and close new business. Position Requirements • Self-motived individual with a passion for sales. • Fluent in English. • Track Record of selling into Asia (excluding India and Japan). • 10+ years’ experience in field sales in the technology industry is required and a track record of achieving/exceeding sales targets. • A formal understanding of and experience with solution/consultative selling is required.
 
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• Must have the ability to prospect and manage a designated territory to maximize revenue growth. • Must have the ability to call high in an organization and interact with senior level corporate management. • Must have the ability to operate with a sense of urgency, be assertive, competitive, and demonstrate a positive, winning attitude. • Must have the ability to clearly articulate the company's offerings and develop solutions for customers and prospects. • Strong stakeholder management skills. • Exceptional overall communication skills a must. • Experience using Salesforce and other digital business tools. • Bachelor's degree or equivalent qualification. • Possess 7+ years in the talent, workforce management and learning technology industry. • Demonstrated expertise in the talent, workforce management and learning, or digital technology industry; proven ability to articulate its features and benefits to all levels of the business enterprise, including understanding of the customer's business drivers. • Superior knowledge of current IT and End User technology. • Strong knowledge of talent management and key organizational initiatives such as workforce management, hosting and professional development. • Excellent consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse prospect, customers and key stakeholders. • Superior customer service skills demonstrating responsiveness, positive attitude and professionalism. • Excellent facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, listen and question effectively (includes corporate/executive briefings). • Excellent presentation skills, both virtual and live, in large and small group settings and exceptional knowledge of Webex. • Excellent written communication skills, demonstrating the ability to write with purpose, clarity, and accuracy. • Effective project management and organizational skills specifically managing multi-solution, simple to complex, concurrent projects. • Excellent skills in critical thinking, problem solving and decision-making that balance analysis with responsiveness for independent, solution-focused action. • Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance and professionalism. • Ability to easily adapt to change as it relates to customer strategy, internal/external relationships and organisational direction. • Leadership experience in mentoring and coaching others. • Excellent data analytical skills. • Excellent teamwork skills and ability to act as a strategic partner to the client and sales team. • Advanced Excel and PowerPoint skills and proficient in Word and Outlook. • Customer Focused – personally demonstrated that both external and internal customers are a high priority by identifying, and responding to their needs in a timely and efficient manner.
 
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• Initiative – Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact. • Innovative Thinking – Embraces and champions new ideas and encourages others to do likewise. • Building Organizational Commitment – Demonstrates commitment, loyalty and appreciation for the organization. Conveys a high-level of concern for all employees, while helping to ensure that both their needs and those of the organization are met. Acknowledgement and Agreement  I have carefully and thoroughly read the Position Description for the role of Customer Sales Director.  I agree, without reservation, to abide by the requirements and responsibilities of this role. I take responsibility and will ensure to keep my position description updated and will review this document on an annual basis. Over a period of time if the requirements and responsibilities of my role change I will work with my manager and HR to amend my position description.
 
 




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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law