Position Title: Associate - PMO
Reports to: Manager - PMO
Office Location: Mindispace, Raheja IT Park, Hyderabad
Department: Prof Serv Ops & Mgmt
Date:
1. About Company:
SumTotal Systems, Inc. is a software company that provides human resource management software and services to private and public sector organizations. The company delivers solutions through multiple cloud-based channels, including Software as a Service (SaaS), Hosted Subscription, and premises-based licensure.
2. Position Overview/ Job Summary
The PMO at SumTotal is a team that manages key aspects of Process Governance & Operations for the Global Professional Services business unit. Activities under the purview of this team include aspects like Reporting, Analytics, Ownership & Maintenance of CRM systems, and providing business process support for the business unit. The team also provides support to the Leadership team, to run key Projects & Initiatives
"The team’s key focus areas are - • Scope and Execute projects/programs aimed at garnering Process Efficiency and overall profitability
• Process reviews and auditing
• On-going Business Process Improvement
• Data Analytics & Reporting
• Ownership & Maintenance of CRM systems & ensuring data accuracy
"
3. Responsibilities
"• Take ownership of fulfilling all project set up & tracking related requests sent to the Centralized PMO Team.
• Provide business process support to global Project Managers, by assisting through the various stages of project delivery.
• Establish high levels of accuracy and diligence in process maintenance work.
• Own, follow-up and resolve issues with limited day-to-day supervision
"
4. Requirements (Must-Haves)
"We are looking for folks who enjoy the business of business and want to learn about the deep details that go into Project & Process Management. The specific skill sets that we are looking for are:
• Excellent Verbal and Written communication.
• Proficiency in Microsoft office (Word, Excel, PowerPoint, Access, Projects, etc )
• Accuracy in handling project & process related data.
• Attention to detail.
• Willingness to be flexible and work across various time zones as needed by the business.
"
"• Qualification: Graduates (preferably in streams like – Math/Statistics/Business Management)
• Experience: 0 – 3 years (in an IT/ITeS set up that involves working on maintaining processes)
• Advanced knowledge of Excel (complex formulae, macros, functions) is highly desired.
• Additional Skills Required: Exposure to CRM systems like MS Project Server, Salesforce.com, NetSuite OpenAir, etc.
"
5. Requirements (Nice-to-Haves)
Aka: Preferred Requirements, Preferred Experience, Preferred Qualifications
Note: This could be included as part of the Requirements (Must-Have) section above as long as the bullets are specifically labeled as “Nice-to-Have”.
The purpose of this section is to communicate the skills and experience that are “nice-to-haves” and could put the candidate over-the-top.
Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law