Position Overview
SumTotal, A Skillsoft Company, is currently seeking an administrative support role for its Partners and Channels business in the Hyderabad, India office. The ideal candidate must have experience in account coordination, administration, and knowledge of Marketo and SFDC. The candidate will be supporting a global Partners team located in various regions and must able to work independently.
Position Responsibilities
· Maintain and manage Partner demo sites, refresh data
· Monitor the Partner chat
· Maintain Partner webpage marketplace
· Maintain tools and repository materials for Channel Managers
· Manage and track Enablement training SOWs
· Update Marketo and other Partner mailing lists
· Track how Partner effectiveness/satisfaction correlates to training completion and engagement metrics such as:
o Report on Partner use of enablement offerings (downloads, click-through rates, page views, doc views and more)
o Send individualized activity reports to Partner contacts
· Facilitate getting Partner questions answered with DevOps
· Maintain current information on Channel U dashboard to improve frequency of messaging and improve usability around new efforts
· Assist with contact set up for Partners in SFDC
· Able to work independently to complete tasks on schedule and meet deadlines
Desired Skills and Experience
· 1-3 years experience using Microsoft Office
· Experience with Marketo
· Knowledge and experience with reporting
· Experience with SFDC
· Experience in a sales support role a plus
Education and Certifications
BS degree in Information Systems, Sales, Marketing, Business or other related degree
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