Role Summary:  To plan, manage and direct the Quality Management System and Quality Assurance to insure that products meet or exceed national and/or international industry standards, Company standards, and specifications, and are provided according to customer requirements. Key metrics will be safety, quality, delivery, and cost vs. plan. 

As for all employee, this individual is expected to demonstrate our core values: customer commitment, high-performance culture, fleet of foot, innovation, accountability, integrity, respect for others and teamwork.

Essential Duties and Responsibilities:

• Supervises the work of Quality Assurance exempt, nonexempt and hourly employees to assure that the products meet customers’ requirements when shipped, comply with company, industry, national and/or international standards.  Assures that material certifications and other quality documents are accurate and issued as required.
• Provides leadership in the development and implementation of process control plans designed to reduce internal defects and to offset weaknesses in performance.  Takes a leadership role with production and other personnel to assure that quality issues are resolved in a timely and efficient manner; with the intent of moving toward a quality performance level substantially free of defects that result in scrap, rework or field failures.
• Monitors, reviews and evaluates daily, weekly and monthly production, cost, labor and material usage data; identifies problems, develops, implements, and maintains the corrective and preventive action system.
• Implements and maintains an ISO 9001 compliant quality management system that is focused on continual improvement of all processes and functions; directs the development and revision of quality management system procedures, work instructions and controls distribution at the plant level including plant distribution of corporate quality documents.
• Investigates and manages customer complaints; reports status of complaints and the overall quality system including corrective actions, audits and follow-up activities to plant and corporate management.
• Assures that all plant and safety rules and policies are enforced and that violators are constructively disciplined in a fair and consistent manner; assists supervision with daily administration of the collective bargaining agreement and attends grievance and other employee meetings as required.
• Assures that both supervisory and hourly employees are properly trained and qualified, identifying training and development needs and assisting in the design and implementation of programs to meet these needs.
• Serves as plant representative for on-site customer visits and inspections.
• As a member of the Plant leadership team, meets regularly with other staff members to formulate and discuss means of achieving Company quality goals.
• Perform other duties as assigned. 

Knowledge, Skills and Abilities:

• Proven management leadership experience is required.
• Ability to plan and direct the work of salaried supervisory and hourly personnel and to train and develop the workforce in quality principles/techniques
• Training and experience leading quality assurance initiatives such as ISO and 8D problem solving methodology
• Strong leadership and team building skills
• Strong oral and written communication skills
• Strong analytical and problem solving skills
• Strong presentation and public speaking skills
• Ability to prioritize and manage multiple tasks/projects and meet all required deadlines
• Strong sense of urgency in meeting customer needs
• Good understanding of safety and the desire to following all established procedures are required.
• Must have strong working knowledge of Microsoft Excel, Word, Outlook and PowerPoint software. Previous SAP, Minitab, SharePoint knowledge is a plus.

   

  Qualifications:

• Bachelor’s Degree in Engineering, Business, and/or related field is required.  Master’s Degree is a plus.
• A minimum of 5 - 7 years of supervisory or management and quality assurance experience in a fast paced heavy union or non-union manufacturing environment and advanced knowledge of, and experience in, quality management systems are required. 
• Previous foundry knowledge around melting, casting, annealing, inspection and testing procedures is required.   

Physical Requirements/Working Conditions:

• The employee will be out in the Plant approximately 60% of the time exposing the employee to foundry operations.  The employee will be exposed to the following working conditions:  Extreme Heat and Cold, Noise, Vibration, Oils, and Atmospheric Conditions such as Dust, Fumes, Metallic Particles, and molten metal.  Approximately 40% of the time will be spent in an office setting.
• The employee will be required to perform the following actions (from time to time):  Standing, Walking, Balancing, Stooping, Kneeling, Reaching, Talking, Seeing, Hearing and Sitting.  The majority of the actions will be standing.