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Business Analyst
Req#: 475308
Updated: 05/31/2018
Job Type: Full Time
Location: Warwick, RI
Salary: Commensurate with Experience
Benefits: Full Benefits
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Job Description

BASIC FUNCTION
The Business Analyst for Tuition Management Systems is a key partner with Application Developers, the Product group and Line of Business sponsors/subject matter experts to identify and articulate business processes and user requirements to aid in driving new product implementations, product enhancements and process improvements.  Analysis includes data modeling and process mapping to identify the impact of these solutions on existing systems as well as on the organization’s business. The BA serves as an integral contributor assisting in the development of product and process objectives, gathering system and business requirements, documenting existing business processes, developing new and re-engineered business processes and performing prioritization of work to achieve completion of a strategic objective. The Business Analyst is able to act independently as well as with a project team where they are responsible for translating business needs into technical solutions.

The Business Analyst is expected to have a full understanding of the organization’s product portfolio, data structures and industry requirements. While the focus is on requirements gathering, process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment, of equal importance will be the ability to communicate and implement these changes to the impacted Business Community.

ESSENTIAL JOB FUNCTIONS*
• Understand Product-defined assigned epics and  create stories to achieve release needs 
• Create comprehensive user stories inclusive of all forms of requirements to meet the needs of lines of business, development, customer experience and testing
• Determine the priority of user stories within a given release to best accomplish delivery of team’s epics and objectives
• Collaborate with Technical Analysts, Scrum Master and other needed technical resources to understand and define technical requirements and potential obstacles
• Coordinate and manage line of business development testing
• Coordinate requirements reviews with LOB, Legal and Compliance and other internal and external departments as dictated by the scope of work planned
• Create/Maintain process documents for production ready processes 
• Participate in creating highly predictable and efficient scrum teams
• Lead day-to-day project activities required to deliver an excellent product on time 
• Identify, assess and facilitate resolution to business and technical problems/issues/risks, and facilitate issue resolution and risk mitigation
• Generate and publish release notes documenting development items delivered to production environment
• Ensure that all LOB are aware of scheduled changes and have what is needed to prepare for releases (inclusive of training and marketing tools)
• Ensure effective communication between all members of the project teams 
• Develop and maintain a productive working relationship with all technical team members and partners
• Develop and maintain a productive working relationship with all business users as well as any third party service providers/vendors

 

 





Skills/Requirements

OTHER DUTIES AND RESPONSIBILITIES
• Able to participate in training sessions, presentations and meetings
• Performs additional duties and responsibilities as assigned
• Serve as subject matter expert for product and feature functionality for Marketing, RFP or other internal department needs

QUALIFICATIONS
Education:  Bachelors Degree required

Experience:  
• Five or more years in business analyst operations or information systems
• Familiarity with education finance industry including both Higher Ed and K12 markets a plus

Skills/Critical Competencies
• Strong technical skills coupled with business intelligence and a deep understanding of customer’s needs so that they can be transformed into application and operational requirements
• Strong attention to detail, time management and organizational skills
• Excellent interpersonal, analytical and planning skills, taking a well-ordered and logical approach to analyzing and solving problems
• Participate in process improvement activities and solution generation 
• Exhibits a high level of energy and determination to succeed 
• Stays focused on the need to continuously improve products, processes and service
• Can confront difficult situations and clearly communicate expected outcomes
• Ability to work independently with little supervision as well as ability to work effectively as team members

Desired Technical Skills
• Understanding Project Management Methodology including Agile
• Experience writing Transact SQL queries
• Visio, MS Office Suite, JIRA, Confluence

 
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We are an Equal Opportunity Employer M/F/D/V. Cognition Financial Corporation does not discriminate against an applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, or handicap, veteran status, or any other basis prohibited by federal, state, or local law or ordinance.