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SeniorTechnical Consultant
Brand: SumTotal
Req#: 475073
# of Positions: 0
Updated: 11/05/2018
Job Type: Regular
Location: Hyderabad India
Category: Professional Services
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Job Description
 
 

General Summary

The PMO at SumTotal is a team that manages key aspects of Process Governance & Operations for the Global Professional Services business unit. Activities under the purview of this team include aspects like Reporting, Analytics, Ownership & Maintenance of CRM systems, and providing business process support for the business unit. The team also provides support to the Leadership team, to run key Projects & Initiatives. The team’s key focus areas are:

  • Scope and Execute projects/programs aimed at garnering Process Efficiency and overall profitability

  • Process reviews and auditing

  • On-going Business Process Improvement

  • Data Analytics & Reporting

  • Providing strategic & tactical support to the BUs

  • Ownership & Maintenance of CRM systems & ensuring data accuracy

Responsibilities

The Technical Consultant – PMO should be able to:

  • Own and administer systems like MS Project Server, PowerBI, MS Sharepoint, among others
  • Create process workflows, db design, data warehouses to enable reporting & analytics
  • Configure CRM systems for business use, including customizations & code changes to optimize systems
  • Deliver cross functional process improvements on time and on budget
  • Establish high levels of transparency, accuracy and diligence in all aspects of project delivery.
  • Own, follow-up and resolve issues with limited day-to-day supervision.

Knowledge, Skills, and Abilities

We are looking for experienced technical experts who have shown considerable success in administering CRM systems. Experience in working with Big Data & Analytics, Microsoft Technologies is key. The skill sets that we are looking for include:

  • Experience in Development on MS Project Server (On-Premise/Online), MS Project Professional 2007/2010/2013/2016, MS SharePoint (On-Premise/Online), MS SharePoint designer, InfoPath, ASP.Net and ADO.NET

  • Working knowledge of and Expertise in C#, .NET, VBA, CSOM, JSOM, PSI, OData & REST

  • Strong SSRS (SQL Server Reporting Services), Power BI and Excel skills

  • Database skills on MS SQL Server & BI Tools

  • Hands on expertise with JavaScript, JQuery, Angular JS and CSS

  • Must have worked on SSIS (SQL Server Integration Services)

 

 

Education, Training and Minimum Qualifications

  • Qualification: Engineering Graduates or Post Graduates
  • Experience: 3-5 years, preferably with extensive experience building/configuring CRM & Analytics systems, grounds-up.
  • Additional Skills Required: Exposure to CRM systems like Salesforce.com, NetSuite OpenAir, MS Project Server, Peoplesoft etc. with emphasis on system integration, data warehousing & Analytics.




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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law