Skillsoft
IT Solution Principal
Brand: Skillsoft
Req#: 469995
Updated: 04/03/2018
Job Type: Regular
Location: Remote - Works From Home
Category: Sales
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Job Description
The Solution Principal for the IT and Digital Portfolios is an expert that understands an enterprise’s capability needs in order to provide expert business-driven consulting to prospects as well as existing customers. The Solution Principal is considered highly proficient in relation to technical and digital competencies as well as technical certifications. As such, Solution Principals are engaged on select and strategic new business, upgrade and renewal opportunities that extend beyond the engagement level or capability of the Learning Program Architect (LPA) or Customer Success Consultant (CSC). Solution Principals must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. The Solution Principal is recognized as a thought leader within their area of expertise, is confidently able to address C-level discussions and able to help the Skillsoft seller effectively expand the revenue opportunities.

Key Responsibilities:

• Demonstrates expert-level of proficiency in IT and digital capability domain expertise including legacy, current and horizon technologies
• Maintains superior industry knowledge of emerging trends via internal resources and by attending various external key conference and reviews of credible research
• Produces thought leadership (i.e., blogs, social posts, white papers, webinars, etc.) that contributes to a strong brand image and Skillsoft social media property followership
• Provides recommendations to the sales lead regarding solutions and services to license in order to meet the customer’s capability requirements and Skillsoft’s achievement of revenue goals
• Possesses excellent knowledge of Skillsoft’s content, technology and messaging
• Designs and conducts demonstrations that are tailored to the prospect or customer in order to achieve high levels of resonance and reflect the best view of Skillsoft’s solutions
• Provides strategic recommendations for Skillsoft’s content and services roadmap based on customer and prospect feedback that will help Skillsoft garner more market share
• Continually maintains a highly current walking knowledge of the Skillsoft competitors and creates traps that will help scale competitive differentiation via Skillsoft’s messaging and product features
• Offers counsel as a highly respected ‘go-to’ resource on various internal project teams to represent the IT and digital skills buyer preferences and priorities
• Exploits Skillsoft’s data to tailor the customer experience by leveraging Customer Insight team members
• Enters key customer activities into Salesforce on a regular basis in order to track Solution Principle engagements to sales outcomes
• Collaborates regularly and share best practices and successes with team; Provides suggestion for continuous improvement
Qualifications:

• Possesses 10+ years in the enterprise IT and/or and IT learning and talent industry
• Demonstrates an exceptional level of internal and external customer responsiveness
• Has a proven ability to articulate features and benefits of Skillsoft’s solutions to all stakeholder levels
• Maintains highly adept understanding of Skillsoft’s IT and digital solutions with the ability to articulate their relevance to the organization's training needs
• Possesses expert knowledge in IT competency frameworks within various geographies and verticals
• Exceptional cross-team collaboration and internal customer support
• Possesses excellent consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse customers/prospects, including executive-level business owners
• Demonstrates positive attitude and professionalism, an ambassador for the Skillsoft brand
• Exhibits expert facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, listen and question effectively (includes corporate/executive briefings)
• Has superior presentation skills, both virtual and live, in large and small group settings
• Demonstrates the ability to write with purpose and accuracy
• Possesses advanced project management and organizational skills
• Has excellent critical thinking, problem solving and decision-making skills that balance thoughtful analysis with timely responsiveness
• Shows self-directed work habits, exhibiting strong initiative, drive, creativity, maturity and self-assurance
• Is adaptable to change as it relates to sales plan, Skillsoft product strategy, internal/external relationships and organizational direction
• Shows scheduling flexibility to effectively adapt to geographies that Skillsoft supports
• Exhibits teamwork skills and ability to act as a strategic partner to the client and account team
• Meets weekly with direct manager in order to review pending priorities, reflect on recent accomplishments and how to overcome challenges
• Travel to internal Skillsoft meetings and customer sites as warranted (travel estimate 25-50%)

Education

Bachelor’s Degree or higher in technical field; or equivalent experience
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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law