Cloud App Eng Analyst II
Brand: Skillsoft
Req#: 468848
# of Positions: 0
Updated: 03/21/2018
Job Type: Regular
Location: Fredericton NB
Category: Information Technology
Submit Profile
Return To List

Job Description

Job Description:

Skillsoft is seeking an experienced and motivated Cloud Application Engineering Analyst professional to assist with configuring, deploying, and /or administering customized eLearning solutions in a Hosted environment.


Job Responsibilities:

Manage complex software solutions for Fortune 1000 customers

Review and refine operational procedures

Deployment of new solutions and customers

Work collaboratively with other teams to diagnose/resolve performance/stability issues

Perform daily checks and maintenance activities

Creation and maintenance of documentation for Skillsoft operating environments covering:

backup and recovery; troubleshooting recurring problems; benchmarking; routine maintenance; job schedules; performance tuning and; capacity planning

Performance tuning and system optimization

Plan and perform software upgrades

Document issues and resolution


Job Requirements:

Post-secondary education in a related field or an equivalent combination of training and experience

At least five to seven years supporting windows/internet systems

Experience supporting 7x24 environments for Global 1000 customers is a strong asset

Experience in the support of enterprise hosted systems is strongly desired

Enterprise experience with installing, configuring, and supporting Microsoft Internet Information Server

Advanced understanding of Operational challenges in a 7x24 environment

Some experience in software development of web technologies is an asset (HTML, ASP, JavaScript)

Exceptional understanding of common web technologies is required (Browsers, HTML, ASP, JavaScript, CGI, ISAPI, etc.)

Advanced knowledge of Internet networking technologies (TCP/IP, web servers, proxy servers, firewalls, etc)

Experience with Microsoft SQL Server 2008/2017 and database connectivity (ODBC / JDBC)

Proficiency with Microsoft Office applications (especially Word, Outlook, Excel)

Expert-level proficiency with Windows operating systems (Windows Server 2008/2012/2016)

Proficiency with VMWare and the management of Virtual Machines in an enterprise environment.

Experience with Splunk, able to run queries to obtain information that is needed for analyzing issues.

Proficiency in Wireshark and Fiddler and experience in analysis captures with these tools

A solid understanding of LAN and Intranet configurations, traffic load and potential bottlenecks

Experience with JavaScript, and HTML in order to make and support modifications to existing products for client customizations is desired

Familiarity with SQL/Postgres or other database query language

Some experience in the following Open source cloud technologies (RHEL, Docker, OpenShift, Kubernetes, Ansible, Cerebro, Elastic Search, Casandra)


Skills Required:

Excellent communication, problem-solving and analytical skills

Excellent time management and organizational skills; and ability to perform under significant pressure

Professional manner with strong interpersonal skills; a team player and a relationship builder

Self-directed work habits, applied with creativity, resourcefulness and a sense of personal responsibility

Ability to communicate information and ideas clearly and concisely, orally and in writing

Ability to think strategically and plan for innovation/change; flexibility/adaptability

Excellent listening skills



Submit Profile



Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law