Skillsoft
Mgr, Inside Sales Account Management
Brand: Skillsoft
Req#: 466575
Updated: 01/24/2018
Job Type: Regular
Location: Fredericton NB
Category: Sales
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Job Description

Job Description:

This position will manage a sales team of Inside Account Managers.

 

Job Responsibilities:

Coaching, mentoring, motivating Inside Sales Account Managers

Managing the generation of revenue opportunities by cross selling and up selling to an existing customer base Ensuring organizational expectations for customer experience and retention are met and exceeded

Assist in the recruiting, staffing and training required to grow and maintain progressive sales teams

Inspire, lead and coach in a dynamic, fast paced, sales organization

Formulate and execute on quarterly sales plans

Coach and provide feedback to in the areas of sales/personal development, direction, and focus

Conduct regular progress review sessions with team members

Manage productivity, funnel of opportunities, and quality to ensure teams meet established goals/standards

Ongoing process improvements, recommendations and implementation of these-including renewal process improvement, customer satisfaction surveys.

Assist in managing programs to achieve target goals for team and individual representatives

Foster and maintain relationships with Fortune 500-5000 as well as SMB and Mid Market Accounts

Work flexible hours as required

 

Job Requirements:

3-5 years successful sales experience

3 years plus successful sales management experience

Experience in sales management in the area of managing existing accounts and long term relationships

Experience in selling in the technology field (preferred but not required)

Success in building, growing and managing a highly prolific sales team

Familiarity with technology based training software

Familiarity with MS Office and database applications

 

Skills Required:

A demonstrated and effective Team Player and Leader

Reliable, mature, flexible, progressive

Excellent verbal and written communication skills

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