Make a meaningful impact as an Employee Services Coordinator for Whit Food

Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Marta and Porchlight to name a few!

With guidance and supervision, the Employee Services Coordinator is responsible for assuring that our employees are set up for success at all points in the employee life cycle. The Employee Services component assures that all employees move through our talent management systems fluidly while onboarding and orienting to our work environment and culture with confidence and a full toolbox. Once working, this incumbent will assure that employees have access to any and all information and resources they need to benefit their work experience.

We are a Values-Driven Company that is committed to creating great work experiences for our people with lots of growth opportunities for advancement.

As an important member of our team, you’ll receive:

• Full Health, Dental, and Vision insurance
• Paid Time Off to support you in having an active life outside of work
• Paid Parental Leave (yes! even as an hourly employee!)
• Money to spend in our restaurants and a 20% discount (and we’ve won 28 James Beard awards)
• Discounts toward gym memberships, spas, transit passes and hotels – just to name a few…
• Matched 401(k) to help you invest in your future- and you can take it with you when you leave
• Access to more than 50 Learning and Development programs to support your growth & development
• Access to Mentor Programs and Career Development advice to help you navigate your career options with us

What You Bring to the Table 

• Commitment to embodying our Family Values of :
• Integrity- Doing the right things always- using sound judgement- even when no one is looking
• Excellence- Doing what needs to be done, as well as it can possibly be done
• Hospitality- Doing all that can be done for others- and more than in expected- in thoughtful ways that let people know you are on their side
• Entrepreneurial Spirit- Seeing opportunities others haven’t-and creating opportunities others wish they’d thought of first

Key Responsibilities:

On-Line Applicant Tracking and Talent Management Liaison

• Maintain external posts by partnering with USHG Recruiting Team
• Screens candidates for hire for Family Values before advancement in interview process
• Coordinates phone and in-person interviews and trails with applicants and managers
• Maintains accurate schedule of all upcoming trails and interviews for review by management regularly

Ensure all Employees have a consistent, easy and welcoming onboarding experience

• Successfully “on-board” all new hires by ensuring that all employees complete and understand new hire paperwork, practices, and policies before they begin initial training
• Ensure employees sign up for and attend New Hire Orientation at the Home Office
• Ensure employees remain informed of benefits-related activities, meetings and offerings
• Ensure the proper paperwork is processed for successful employee transfer/termination
• Create and host onsite orientation for each restaurant that accurately represents their image, culture and house guidelines

HR Compliance & Administration

• Ensure that all employees accurately understand schedule guidelines, time and attendance guidelines, expectations pertaining to written schedule/scheduling switches & effective use of Ultimate Time & Attendance (UTA)
• Daily management of UTA software, with a strong focus on auditing hours and resolving any discrepancies, documenting adjusted punches, and supporting front line managers to confirm employee authorization of punch adjustments
• Ensure timesheets are completed successfully and accurately, and assist with submitting payroll within specified deadlines
• Ensure PTO is coded to UTA on time
• Scan and maintain all employee files

Ongoing Employee & Community Engagement

• Establishes and manages recognition of employee milestones and accomplishments
• Plans, schedules, and executes community related events
• Maintains communal bulletin boards and/or other resources for employee information and culture

Ideally, You Also Have:

• Bachelor's Degree
• Integrity and ability to maintain confidentiality
• Multi-tasking
• Problem solving
• Initiative & follow through
• Excellent verbal & written communication
• Attention to detail
• Excellent Understanding of Excel, Word, Outlook etc.
• At least two years experience in hospitality/food/restaurant related industry
• Preferred knowledge/experience in office administration