Inside Sales Account Manager
Brand: Skillsoft
Req#: 462969
# of Positions: 0
Updated: 02/21/2018
Job Type: Regular
Location: Rochester NY
Category: Sales
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Job Description

Position Overview

Skillsoft is currently seeking an experienced Customer Sales professional with a history of over performance in quota attainment to join our team as a Customer Sales Director Account Manager

As a key member of our sales force, the Customer Sales Director Account Manager will contribute to the success of Skillsoft through the retention and growth of existing accounts revenue

Position Responsibilities

Retention and growth of the account revenue within an assigned territory

Consult with clients in defining learning goals, success criteria and program strategy, in order to ensure the customer perception of value that leads to sales renewal and expansion

Ensure customer success in maximizing the value of Skillsoft solutions through effective corporate learning programs

Collaborate when needed with team members

Active participation in regular sales meetings

Preferred Skills and Experience

3 – 5 years proven sales track record

Experience in managing customer relationships in a B2B environment

Sales experience in a technology oriented field is preferred

Knowledge of CRM software packages and proficiency in Microsoft Office products

Formal understanding of Solution/Consultative Selling

Formal understanding of the different steps involved in a sales cycle and must know how to leverage each stage in the sales cycle to advance the sale

Ability to work with multiple functional departments and roles to manage customer life cycle from implementation to renewal

Excellent ability in analyzing opportunity to cross-sell and upsell potential within existing books of business

Proven ability to prospect and manage a designated territory to maximize revenue growth

Ability to manage multiple relationships within an organization

Strong relationship-building and consulting skills

Operates with a sense of urgency and has a positive, winning attitude

Excellent written / verbal communication skills to interact with senior level corporate management

Ability to develop an in-depth knowledge of Skillsoft solutions and services and their functionality and applications in customer learning and development initiatives

Customer Focused – personally demonstrated that both external and internal customers are a high priority by identifying, and responding to their needs in a timely and efficient manner

Initiative – Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact

Innovative Thinking – Embraces and champions new ideas and encourages others to do likewise

Building Organizational Commitment – Demonstrates commitment, loyalty and appreciation for the organization. Conveys a high-level of concern for all employees, while helping to ensure that both their needs and those of the organization are met.

Education and Certifications

Bachelor’s Degree preferred

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