Union Square Cafe is looking for a 

Floor Manager

A Union Square Cafe floor manager must ensure high personal performance and restaurant profitability while maintaining overall excellence & hospitality throughout each day’s specific service periods, ensure knowledge of and adherence to all applicable laws, policies and procedures while continuously building a high performance team. In order to achieve these goals a floor manager must understand how to work as part of a cohesive team. The ideal candidate will know when to ask the right questions as well as when to act independently. Passion for food, beverage and hospitality is a must as is a desire to provide leadership and lead by example. Ideal candidates have flexible schedules and will be asked to work nights, holidays and weekends. 

More Candidate Capabilities and Responsibilities

• Maintain an understanding of the proper steps of service required of all FOH service positions 
• Have a base knowledge and understanding of classic cookery, wine, beer, and cocktails
• Have a general knowledge and understanding of Department of Health food safety standards 
• Maintain the mental athleticism necessary when faced with operating a 120+ seat restaurant in addition to three Private Dining Rooms
• Organize and complete the administrative set up and break down of service (including but not limited to: creation of floor plans, menus, employee check in, employee cash outs, bank close out etc.)

The Ideal Candidate Will Possess:

• Open availability and a career mentality 
• 1-2 years New York City fine dining experience
• Excellent emotional self-awareness under pressure while maintaining a graceful, warm presence
• Curious intelligence to continue learning in the position 
• Passion for motivating, educating, and empowering the team 
• Classic Wine Service Knowledge
• Conflict Resolution
• Customer Service
• Experience in a Fine Dining Establishment
• Food / Beverage Pairing
• Food Safety Knowledge
• Staff Education / Motivation