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Lead Quality Analyst
Brand: SumTotal
Req#: 454395
Updated: 01/12/2018
Job Type: Regular
Location: Hyderabad India (DivyaSree)
Category: Content Development
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Job Description

 

 Primary Function

 

• Lead and drive process and production excellence for learning solution projects

• Ownership and Accountability for the Content production process compliance, improvement and product quality.

• Lead quality improvement projects across product types

• Create a climate of collaboration and teamwork among leaders and co-workers.

• Experience in working with global teams

 

Responsibilities/Duties

 

• Design, develop, document, audit and report process metrics which are Lean and Assure Value to the organization/projects and stakeholders compliance requirements

• Accountable for preparation and documentation of guidelines, manuals & process specific to Content Production

• Responsible to design, develop, analysis and reporting capabilities, and continuously monitor process performance and product quality

• Interpret data, analyze results using statistical techniques and provide ongoing reports and metrics. Drive corrective and preventive actions to implementation and track status and progress.

• Acquire data from primary or secondary data sources and maintain databases/data systems

• Define new process improvement opportunities

• Develop controls and data analysis tools and reports that help ensure consistent quality throughout the production process.

• Prepare reports for various product types that indicate error types in IT PSV CCA created in development.

• Identify recurring issues in the content produced by the project teams and take corrective and preventive measures.

• May be required to work on once-off projects or ongoing project work as required or other duties, responsibilities, and special projects as assigned from time to time

 

 





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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law