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Associate PMO-3835
Brand: SumTotal
Req#: 443341
# of Positions: 0
Updated: 07/24/2017
Job Type: Regular
Location: Hyderabad India
Category: Professional Services
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Job Description

General Summary

The PMO at SumTotal is a team that manages key aspects of Process Governance & Operations for various Business Units (BUs). Activities under the purview of this team include aspects like Reporting, Analytics, Ownership & Maintenance of CRM systems, and providing business process support for the BUs. The team also provides support to the Leadership team, to run key Projects & Initiatives. The team’s key focus areas are:

·         Scope and Execute projects/programs aimed at garnering Process Efficiency and overall profitability

·         Process reviews and auditing

·         On-going Business Process Improvement

·         Data Analytics & Reporting

·         Providing strategic & tactical support to the BUs

·         Ownership & Maintenance of CRM systems & ensuring data accuracy

Responsibilities

The Associate should be able to:

  • Take ownership of fulfilling all project set up & tracking related requests sent to the Centralized PMO Team.
  • Work on reports & analysis as required/requested by the Management teams as well as own and manage regular reporting/audit practice.
  • Establish high levels of accuracy and diligence in process maintenance work.
  • Own, follow-up and resolve issues with limited day-to-day supervision.

Knowledge, Skills, and Abilities

We are looking for folks who enjoy the business of business and want to learn about the deep details that go into business Management. The specific skill sets that we are looking for are:

  • Excellent Verbal and Written communication.
  • Proficiency in Microsoft office (Word, Excel, PowerPoint, Access, Projects, etc )
  • Accuracy in handling project & process related data.
  • Attention to detail.
  • Willingness to be flexible and work across various time zones as needed by the business.

Education, Training and Minimum Qualifications

  • Qualification: Graduates (preferably in streams like – Math/Statistics/Business Management)
  • Experience: 0 – 3 years (in an IT/ITeS set up that involves working on maintaining processes)
  • Advanced knowledge of Excel (complex formulae, macros, functions) is highly desired.
  • Additional Skills Required: Exposure to CRM systems like MS Project Server, Salesforce.com, NetSuite OpenAir, etc. with emphasis on data extraction, data scrubbing, reporting & analysis.




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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law