Position Overview

Skillsoft is currently seeking a talented Inside Sales Consultant to join our Compliances Solutions team.

We are seeking an ambitious, results-oriented team player interested in advancing his/her career with a global leader in e-learning. The Compliance Solutions Inside Sales Consultant will focus on new account acquisition as well as existing account growth within a defined territory. The ideal candidate will be responsible for using primary and secondary research techniques to extensively research prospect accounts, identify and confirm key players, nurture prospects to develop solution interest, discover business priorities and requirements, and drive defined sales cycles to close.  In addition, the Inside Sales Consultant will be responsible for developing a pipeline for new account acquisition and must have the skills to walk prospective clients through the entire sales cycle beginning with prospecting and concluding with a customized business solution for a new customer.

Position Responsibilities

The Inside Sales Consultant will report to the Knoxville-based Inside Sales Manager and work frequently with the field-based Regional Sales Vice President and field-based Regional Account Executives.  This position will also have interaction with Product Marketing, Sales Support and Customer Service teams.  Additionally, the inside sales team is highly collaborative, partnering with peers to review account strategies and drive performance

Prospecting activities include

Collaborating with field sales team to perform research and other intelligence gathering in support of prospecting activity

Conducting proactive outbound contact campaigns (phone and email) to dive deeply into existing prospects

Closely monitoring and assessing prospects as they move through the sales pipeline

Support regionalization of select marketing demand generation activities

Contact, qualify and nurture inbound leads generated by marketing campaigns

Develop, maintain, and grow an ongoing personal sales pipeline

Utilize professional selling expertise and business acumen to meet and exceed individual sales targets within a broad geographic sales territory

Deliver customer presentations that articulate the Skillsoft Compliance value proposition

Manage ongoing customer satisfaction

Use CRM tools to institutionalize account information and provide organizational visibility into activities and intelligence

Desired Skills and Experience

Prefer 3+ years of successful direct sales, telesales, or sales support experience, compliance/B2B preferred

Proficiency with gathering intelligence through primary and secondary sources, including Lexis/Nexis, Jigsaw, other online resources, and telephonically

Understanding of GRC, ES&H, and food services compliance training market preferred

Experience and comfort with prospecting/cold calling to build a qualified pipeline of potential customers

Consultative sales strength – be able to identify problems and recommend solutions that articulate the link between customer problems/initiatives and compliance solutions to develop a unique value proposition

Must be self-motivated, hard-working and operate with a high sense of urgency

Extremely organized and detail-oriented

Flexible attitude, with an ability and willingness to multi-task

Excellent communication skills (verbal and written) and ability to communicate with all levels of the organization; strong people skills with an ability to work with cross-functional teams

Professional business acumen

Experience using sales CRM systems

Desire to pursue a career in field sales

Customer Focused – personally demonstrated that both external and internal customers are a high priority by identifying, and responding to their needs in a timely and efficient manner

Initiative – Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact

Innovative Thinking – Embraces and champions new ideas and encourages others to be likewise

Building Organizational Commitment – Demonstrates commitment, loyalty and appreciation for the organization.   Conveys a high-level of concern for all employees, while helping to ensure that both their needs and those of the organization are met

Education and Certifications

Bachelor’s degree or higher preferred

Equal Opportunity Employer