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Maitre D'
Brand: Union Square Cafe
Req#: 414023
Updated: 06/09/2017
Job Type: Full Time
Location: Union Square Cafe (101 East 19th Street)
Category: Front of House
Salary: Hourly
Benefits: Full Benefits
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Job Description

Are you hungry to achieve excellence?

Are you seeking the tools to realize the highest version of “you”?

Do you seek a career path which promotes upward mobility?

If so, apply for our Maître D position today!

Union Square Cafe is seeking a Maître D to be an ambassador for our mission: To be the place in New York City where “Going out, feels like coming home”.  A Maître D at Union Square Cafe will excel at applying empathy to every guest they care for so they may create and maintain our guest’s loyalty, while ranking their teammate’s needs even higher.  A Union Square Cafe Maître D will be an expert at welcoming our guests into our home with warmth and facilitating the seating of reservations in this fast-paced, multi-faceted, neighborhood cafe.  This position actively embodies, inspires, & elevates USHG’s Family Values of Hospitality, Excellence, Entrepreneurial Spirit and Integrity. 

Service periods will include Lunch, Brunch, and Dinner

Candidate Capabilities:

  • Maintain a mastery of the proper table numbers, seat positions, and flow of service
  • Maintain mental athleticism for coordination with Hosts, Server, and Managers to seat guests in a warm hospitable manner, while also anticipating the needs of the restaurant, in order to provide an excellent dining experience
  • Strong communication and listening skills to effectively deliver accurate messaging to both guests and teammates
  • Have a desire to build a base knowledge and understanding of classic cookery, wine, beer, and cocktails
  • Maintain accurate knowledge on hours of operation, relevant service and facility information, and upcoming events at the restaurant
  • Have a general knowledge and understanding of Department of Health (DOH) food safety standards
  • Derives pleasure from providing hospitality and being the face of the restaurant

The Ideal Candidate will possess:

  • Excellent Emotional Self Awareness under pressure while maintaining a graceful, warm presence
  • Curious Intelligence to continue learning in the position
  • Open availability and a career mentality
  • Experience with opening a full service restaurant
  • 1 year New York City fine dining experience in a Maître D position
  • 1 year Open Table Experience
  • The ability to make connections with guests and create raves

Union Square Cafe will proudly operate under Hospitality Included, USHG’s non-tipping pay structure and career progression model.  Hospitality Included acts to close the wage disparity between the BOH and FOH, while keeping the FOH whole.  Hospitality Included provides a career progression model that activates growth levels within each position, for our team members to advance both financially and professionally.

  • Benefits package includes medical/dental/vision, paid time off, and matching 401K and more!
  • Access to USHG Career Development Counselling
  • Access to USHG Learning and Development Training and Enrichment opportunities

Join Union Square Cafe for our re-opening and begin building your path for tomorrow’s growth, today!





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