Training Delivery Coordinator

Summary
As our Training Delivery Coordinator, you'll coordinate and execute all logistics and administrative requirements for the successful implementation of all internal training plans and related activities company wide.

Responsibilities
Assist in the development of training plans for all functional roles within the company as well as coordinate training delivery, including scheduling all instructor led sessions, preparing course materials, notifying participants, and/or assigning any necessary web-based learning.
Manage session communications before and after training, including answering any questions and troubleshooting any challenges before, during and after the trainings. 
Provide customer service to individuals at all levels of the organization.
Manage incoming emails and phone calls for training requests or issues, directing employees in the use of tools and processes for managing their learning and development. 
Assist with all aspects of LMS activities, including the creation of learning events, development of rosters, ad hoc queries, and reporting.

Assist with the development of mentoring and bridge programs, as well as skills matrixes and role based competency mapping.

Qualifications:
-High School diploma or equivalent.
-Minimum of 3 years' relevant work experience.
-Strong communication skills (written and verbal).
-Intermediate skills and knowledge of MS Outlook, Word, Excel and PowerPoint.
-Ability to manage multiple competing priorities.
-Strong attention to detail.
-Ability to provide a high level of service to internal customers.
-Willingness to adapt to fluctuating workload.
-Creative approach to problem solving.